Job Summary:
Job Requirements
About the Role & Team:
As a Walt Disney Animation Studios Technology Intern, you will have the unique opportunity to work directly with a Disney mentor while exploring all aspects of technology in relation to filmmaking. This immersive program offers hands-on experience focused on individual craft and multidisciplinary team collaboration. Learn more about our filmmaking process here.
The Desktop Services team drives the engineering and technical support for the studio's user device experience. The teams comprise of: the Helpdesk (front-line support), Systems Operations (hardware configuration and installations) and Desktop Engineering (workflow optimization for on-site and remote users), all staffed by our Technical Support Engineers, System Administrators and System Engineers.
What You Will Do:
As a Technical Support Intern, you'll be familiarized with this environment to provide Tier 1 and Tier 2 support for our Mac and Linux-based studio environment, assisting with account management, software installs, and troubleshooting while documenting recurring technical issues. You will also collaborate with the Desktop Services team to design, prototype, and test lightweight tools-such as ticket triage aids or self-service resources-to make our support processes faster and more scalable. Beyond day-to-day operations, you will analyze support trends to identify repetitive workflows that could be improved. By leveraging your technical background in scripting or development, you will help us build smarter solutions for the entire team.
Required Qualifications & Skills:
Don't have all the below qualifications? We still want to hear from you! If you meet some of the requirements and are eager to learn, we encourage you to apply:
Education:
Eligibility Requirements & Program Information:
Candidates for this opportunity MUST meet all of the below requirements:
Additional Information: This posting represents an expression of interest for various roles within Walt Disney Animation Studios'' technical teams. By applying, you will be considered for multiple opportunities that match your skills and interests. At Walt Disney Animation Studios, we celebrate diversity and inclusion, fostering a culture where all voices are valued. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds, including individuals with disabilities and veterans, to apply.
Disclaimer
PAY TRANSPARENCY
The pay rate for this role in Burbank, CA is $39.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
This position is with Walt Disney Pictures, which is part of a business we call Walt Disney Animation Studios.
To learn more about Disney''s guidelines on the use of AI for candidates, click here.
Walt Disney Pictures is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
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About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
| Location | Burbank, CA |
| Industry | Entertainment Venues and Theaters |
| Company Size | 10,000 employees or more |
| Website | https://jobs.disneycareers.com |
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