Job Description
City/State:
Bronx, New YorkGrant Funded:
NoDepartment:
NUR - RehabBargaining Unit:
1199Work Shift:
DayWork Days:
WEEKENDS AND HOLIDAYSScheduled Hours:
7 AM-3 PMScheduled Daily Hours:
7 HOURSHourly Rate:
$27.14For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Job Summary
The Unit Secretary is responsible for the flow of information inter/intra unit and between members of the patient care team. Additionally, the unit secretary functions as a receptionist while performing secretarial and routine administrative duties. The unit secretary's primary role is integrity and maintenance of the medical record from admission to discharge, ordering supplies, and coordination of the movement of patients on the assigned unit. Utilizes effective interpersonal skills to communicate and collaborate effectively with the Interdisciplinary Care Team.
Essential Functions
- Providing a Safe Environment.
*Provides and maintains a safe environment through preventive and interventional measures.
*Adherence to infection control, safety, and disaster policies and procedures. Tags and removes broken equipment immediately. Communicates information regarding broken equipment to engineering or bioengineering as appropriate. - Ensures patients' rights are respected as identified in the Patient Bill of Rights
*Maintains patient confidentiality at all times. - Promotes the Core Values of Patient, Family Centered Care. Recognizes the family as defined by the patient.
Accepts the concept of family as constant in the patient's life. Honors the diversity of patients and families. Respects patients and families as people with rights, responsibilities, and choices regarding their own health and lifestyle. Believes environmental design and conditions are key to healing, nurturing, and independence of patient and family. Sees patients and families as advocates from and for the community. - Able to set priorities, problem solve, use proper judgment in difficult situations, and be flexible in all situations.
*Completes assignments within established time frames. Asks questions and seeks clarification when necessary. Escalates difficult situations as appropriate. - Participating in Quality Improvement.
*Actively participates, practices, and promotes continuous quality improvement. Contributes to problem identification and problem-solving in the work environment. Supports the mission, vision, performance target factors, and goals of Montefiore Medical Center. - Maintain patient medical records from admission through discharge in the appropriate "Universal Chart" order.*Complete charts sent to the medical records department in the pre-defined universal chart order. All patient charts are complete and properly identified.
- All pages in the chart are stamped with the patient's addressograph or labeled correctly.
- Screen and respond to telephones, call lights, and patient intercom in an appropriate manner. Locate personnel and relay messages as needed.
- Greet visitors in a cordial and respectful manner. Respond to questions within the scope of responsibility and provide directions if needed.
- Provide non-medical information regarding patients when appropriate. Refer all other inquiries to the appropriate caregiver, physician, and/or nurse.
- Maintain and immediately communicate all admissions, discharges, transfers, and deaths to the appropriate departments.
- Maintain patient unit records and forms as required by the patient care unit, such as patient activities and movement logs.
- Arranges for patient appointments and referrals after receiving an order.*All appointments are scheduled within 30 minutes of the order.
- Arranges for retrieval of patients belongings; as well as transportation.
*Notifies Security to retrieve patient belongings and gives patient property receipt. Calls for Ambulette or Taxi as directed by RN. - Reviews tele-tracking system to assure that a patient has not been scheduled in two places at the same time. Assures that all schedules are available and make appropriate notations on the system when changes occur. Notifies RN of patient's scheduled test time. Acts as the communication liaison between the unit and ancillary departments. Performs a unit-based bed sweep three times a day.
*Timeliness of patient arrival to the ancillary area. - Gives report to oncoming Unit Secretary, which includes: A. Location of patients off the unit. B. Anticipated admissions/discharges/ transfers. C. Patients scheduled for tests and procedures. D. Summary of daily activities.
*Utilizes Unit Secretary worksheet/CIS to keep track of patient location, discharges/transfers/ admissions. Utilizes telephone message logs as per unit practice. - Maintains inventory of office supplies and equipment.
*Orders supplies from warehouse on BIS/SAP System
Generates Purchase orders/Requisitions manual/ automated.
Keeps accurate records of orders.
Follow-up on return of broken equipment/ replacement on unit.
Qualifications
- High School
- To be trained on either CIS or BIS a unit secretary must demonstrate that they are capable of working in a windows environment.
- Must be able to read, write and speak English fluently.
- OHS Annual Assessment
- OHS Fit Test
Preferred Qualifications
- Previous experience preferable.
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
Numbers & Facts
| Location | |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Website | http://www.montefiore.org/ |
About Company
About Montefiore Medical Center
Commitment to Excellence
As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.
Enduring Mission and Distinguished History
The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.
From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.
Our Services
We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.
Notable Centers of Excellence
At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.
Advanced Specialty and Surgical Care
We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.
Primary Care
With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.
Providing Care Without Walls
Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.
Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.
Research and Education
Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.
The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.
The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.
Comprehensive Care Management
Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.
Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.
Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.
Learn More
- Mission, Vision and Values – Montefiore’s unique path of growth into the future and the clinical excellence and outstanding customer care that will get us there.
- History and Milestones – Proud traditions guiding our mission and the moments that helped shape Montefiore into a premier academic medical center.
- Commitment to the Community – Community health, education and neighborhood development.
- Leadership – Executives and clinical chairs leading Montefiore’s advancements.
- Physicians – Widely acclaimed medical professionals and specialists who provide our patients with the highest standards of care.
- Nursing Staff – Highly competent and compassionate professionals committed to improving the health of their patients.
- Ways to Give – Philanthropic opportunities and other ways to support Montefiore Medical Center.
Skills
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