Auditing, Communication Skills, Continuous Improvement, Corporate Policies, Customer Support/Service, Detail Oriented, Distribution Warehousing, Documentation, ERP (Enterprise Resource Planning), Equal Employment Opportunity (EEO), Establish Priorities, Genetics, High School Diploma, Inventory Cycle Counts, Inventory Management, Inventory Reports, Logistics, Metrics, Microsoft Excel, Multitasking, Operational Support, Operations Control, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Physical Inventory, Problem Solving Skills, Procedure Development, Process Improvement, Purchasing/Procurement, Quality Metrics, Record Keeping, Root Cause Analysis, Safety Compliance, Safety Process, Shipping Documents, Shipping/Receiving, Supply Chain, Systems Maintenance, Time Management, Transaction Processing/Management, Warehouse Coordination, Warehousing
The Warehouse Operations Coordinator supports day-to-day warehouse activities to ensure the accurate, safe, and timely movement of inventory. This role coordinates receiving, storage, order fulfillment, shipping, and inventory control while working closely with warehouse staff, carriers, and internal teams to maintain efficient operations and service levels.
Key Responsibilities
- Coordinate inbound and outbound warehouse activities, including receiving, put-away, picking, packing, and shipping.
- Maintain accurate inventory records by processing transactions in the warehouse management system and assisting with cycle counts and physical inventories.
- Schedule shipments and communicate with carriers, vendors, and internal departments to support on-time deliveries.
- Monitor order status and resolve operational issues related to inventory discrepancies, delayed shipments, or documentation errors.
- Prepare shipping documents, packing lists, bills of lading, and other warehouse records as required.
- Support workflow planning.
- Promote compliance with safety procedures, quality standards, and company policies throughout warehouse operations.
- Assist with reporting on key warehouse metrics such as inventory accuracy, order turnaround time, and shipment performance.
- Train or support team members on warehouse procedures, system updates, and process improvements as needed.
Qualifications
- High school diploma or equivalent required; associate or bachelor's degree in logistics, supply chain, business, or a related field preferred.
- 2+ years of experience in warehouse, distribution, shipping, receiving, or inventory coordination roles.
- Working knowledge of warehouse operations, inventory control practices, and shipping documentation.
- Experience using warehouse management systems, ERP platforms, or related inventory software and TMS systems.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
- Good communication and problem-solving skills with attention to detail and accuracy.
- Proficiency in Microsoft Excel, email, and basic reporting tools.
Preferred Skills
- Knowledge of inventory auditing, cycle counting, and root-cause analysis.
- Familiarity with safety practices, warehouse equipment procedures, and continuous improvement methods.
- Ability to coordinate multiple priorities while meeting deadlines and service expectations.
- Experience collaborating across operations, customer service, procurement, and transportation teams.
Working Conditions
This role typically works in a warehouse or distribution environment and may require standing, walking, lifting, and interacting with material handling equipment. Schedules may vary based on business volume and may include early mornings, evenings, weekends, or peak-season overtime.
Pay: $20 -$27 per hour*
* The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.