Warehouse & Lab Systems Administrator

Warehouse & Lab Systems Administrator

Warehouse & Lab Systems Administrator

Who are we?

Versant Health is one of the nations leading administrators of managed vision care, serving over 35 million of our clients members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

This position is responsible for the administration, maintenance, reporting, and data integrity of manufacturing and warehouse systems that support laboratory and distribution center operations. The role ensures system accuracy, security, and operational efficiency by maintaining databases, supporting system access and reporting, and partnering with cross-functional teams to resolve system and data-related issues. This position is based at the Versant Health Distribution Center in Westampton, NJ, and requires frequent travel to the Optical Lab in Newtown Square, PA. An active, valid driver's license and the ability to travel locally on a frequent basis are required.

Where you will have an impact

• Update the various DVI manufacturing systems databases with new provider, lens and frame information, as necessary. Includes technical data, costs, availability, inventory requirements (barcodes), etc.
• Administer DVI and warehouse system security access and permissions in accordance with established security policies and procedures.
• Generate, review, and distribute scheduled system reports in accordance with established reporting timelines.
• Create, generate and distribute custom systems reports on an as needed basis.
• Coordinate the quarterly submission of DVI and warehouse systems backups from labs to DVI.
• Maintain the Joget system by updating back-ordered frame and lens information, including impacted products, expected duration, and available alternatives.
• Support WorldShip and Duplex Printing applications as needed.
• Address "cost required" jobs in DVI as required, repairing root cause of the opportunity.
• Serve as the primary liaison between DVI and Integrated Logistics for transit claim management and resolution activities.
• Ensure all the above are completed in accordance with our QMS requirements. Serve as an internal auditor as necessary.
• Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations promoting a safe and healthy workplace.
• Promote and practice safety behaviors that are aligned with company policies and OSHA regulations.
• Conform with and abide by all federal, state, and local regulations, company policies and procedures, and instructions.
• Adhere to privacy and confidential and proprietary company policies and procedures (i.e. HIPAA).
• Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.
• Monitor data accuracy and integrity across laboratory and warehouse systems.
• Investigate and resolve system, reporting, and data discrepancies.
• Collaborate with IT department on any required technology development
• Support testing and implementation of system enhancements and upgrades.
• Document standard operating procedures and provide training to end users.
• Support inventory audits and reconciliation activities as needed.
• As required by changing business needs, complete additional responsibilities as assigned.

What's necessary to do the job?

Experience, Education, and Certifications/Licenses:

Education

Bachelors Degree

Required

Bachelor's degree in Information Technology or similar required.

Technical computer certification is preferred.

Experience

3 Years

Required

3-5 years experience required. Proficiency with Microsoft Office applications and Windows-based systems is required. Experience with ERP, warehouse management, or manufacturing systems is preferred.

Ability to communicate with and accommodate a broad range of constituency, including internal/external customers.

Experience with inventory management, reporting tools, and database maintenance is preferred.

Knowledge of laboratory operations, equipment, workflow and procedures, as well as ISO 9001 Standards is desirable.

Licenses and Certifications

Enter Certification or License Name (or "N/A")

Preferred/Required

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated on an salary basis. The expected pay range for this position is $85,000 - $95,000, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles-Perspective, Care, Drive, and Ownership-which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.