Warehouse Manager

Come join Millstone Medical and become part of a high growth company where you will have the opportunity to learn and grow in an employee-centric culture and see the importance of your work!

Millstone is a fast growing, fast paced medical service provider for the top Orthopedic companies in the industry. Millstone’s business focus is sterile and non-sterile packaging of medical devices.

Millstone also engages in other activities, such as mechanical inspection and assembly, which are designed to meet the outsourcing requirements of medical device manufacturers seeking to reduce costs while maintaining high levels of quality, accuracy, and timeliness. We are FDA and ISO registered and employ a detailed internal quality system to ensure ISO compliance.

What's in it for you?

A company committed to quality, growth, career pathing.

At Millstone, we want you to be your best at work and at home. In addition to competitive compensation, we have designed our Total Rewards Benefits Program to support the physical and emotional well-being of our employees and their families.

Total Rewards Benefits Program:

• Medical - Starting on the 1st day of employment
• Dental - Starting on the 1st day of employment
• Vision - Starting on the 1st day of employment
• Supplemental Benefits - Life, Disability, Critical Illness
• Paid Time Off
• Tuition Reimbursement
• Career Pathing
• 401(k) with match

Millstone Medical Outsourcing is seeking an experienced and results-driven Warehouse Manager to oversee warehouse operations at our Olive Branch facility. This position is responsible for managing daily warehouse activities to ensure customer requirements are met while maintaining high standards for productivity, quality, accuracy, safety, inventory control, and customer satisfaction.

The Warehouse Manager will lead and develop supervisors, team leads, and associates while ensuring operational processes are performed efficiently, consistently, and in accordance with company procedures, applicable regulatory requirements, and customer-specific work instructions.

The successful candidate will be a hands-on leader capable of managing a fast-paced, high-volume medical warehouse environment, resolving operational challenges, optimizing labor and resources, and driving continuous improvement. This position will work closely with Quality, Inventory, Customer Service, and other departments to support customer commitments and achieve the facility's operational and financial objectives.

Essential Duties and Responsibilities

Warehouse Operations and Performance

• Oversee daily warehouse operations, including receiving, put-away, inventory handling, order fulfillment, picking, packing, shipping, and other assigned activities.
• Develop and maintain daily and weekly operational plans based on customer requirements, order volume, staffing, and business priorities.
• Ensure employees follow customer-specific requirements and established procedures for product handling, processing, documentation, labeling, and shipment preparation.
• Monitor workflow, production schedules, backlogs, and turnaround times to ensure customer commitments are met.
• Identify and resolve operational bottlenecks, staffing challenges, processing delays, and other issues affecting performance.
• Coordinate with other departments to maintain effective workflows and resolve customer or operational concerns.
• Establish clear expectations for productivity, accuracy, quality, and overall departmental performance.

Quality and Regulatory Compliance

• Ensure warehouse activities are performed in accordance with applicable FDA requirements, company quality procedures, and customer-specific requirements.
• Maintain accurate operational records, inventory transactions, and required documentation to support product traceability and audit readiness.
• Ensure proper handling, identification, storage, and protection of medical devices, surgical instruments, and other customer-owned products.
• Partner with the Quality Department to investigate discrepancies, errors, nonconformances, and customer complaints.
• Participate in root-cause analysis and corrective and preventive action activities as needed.
• Ensure employees are appropriately trained on applicable procedures, customer requirements, and quality expectations before independently performing assigned duties.
• Promote a quality-first culture in which accuracy, product integrity, and compliance take priority over production speed.

Safety, Organization, and Continuous Improvement

• Ensure employees follow established safety procedures and properly use material-handling equipment.
• Maintain organized, clean, and efficient warehouse work areas in accordance with company standards and applicable requirements.
• Support Lean, 5S, standard work, and other continuous improvement initiatives.
• Identify process weaknesses and implement sustainable solutions to prevent recurring errors, delays, and unnecessary costs.
• Ensure equipment, supplies, workstations, and systems are available and maintained to support daily operations.
• Promote a culture of safety, quality, accountability, and continuous improvement.

Qualifications and Experience

• Minimum of 5 years of warehouse, distribution, logistics, or operations experience.
• Experience overseeing multiple warehouse functions in a high-volume, customer-focused environment.
• Experience in medical device distribution, medical warehousing, healthcare logistics, or another regulated environment strongly preferred.
• Working knowledge of warehouse processes, inventory control, order fulfillment, shipping documentation, and product traceability.
• Familiarity with applicable FDA quality requirements, ISO 13485, and documented quality management systems preferred.
• Experience using warehouse management systems (WMS), enterprise resource planning (ERP) systems, Oracle and Microsoft Office applications.
• Demonstrated ability to monitor operational KPIs, manage labor costs, and implement process improvements.
• Strong leadership, organizational, analytical, communication, and problem-solving skills.

To learn more about Millstone Medical, please visit us online at www.millstonemedical.com.

ADDITIONAL INFORMATION:

Millstone Medical Outsourcing provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status, or any other status protected by applicable federal, state, or local law.

All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.