Warehouse Operations Lead

Maxwood Furniture is a growing furniture company behind brands including Max & Lily, Plank + Beam, and Maxtrix. For more than two decades, we've been designing and delivering furniture for homes across the country—and our warehouse and transportation teams play a big part in making that happen.

We're looking for a new member to join our Transportation team. If you're dependable, ready to work, and looking to be part of a growing team, we'd like to hear from you.

Role Overview

The ideal candidate is a hands-on leader with strong communication and problem-solving skills who thrives in a dynamic setting. This role plays a critical part in ensuring seamless warehouse operations, supporting cross-functional collaboration, and delivering on productivity and performance goals.

Key Responsibilities

• Lead and supervise daily operations of the forklift department, ensuring productivity and efficiency targets are met
• Monitor and enforce compliance with company policies, procedures, and safety regulations
• Coordinate and optimize warehouse processes to improve workflow, accuracy, and overall operational performance
• Train, coach, and support team members to enhance skills, performance, and engagement
• Troubleshoot and resolve operational challenges to minimize disruptions and maintain continuity
• Partner cross-functionally with teams such as Procurement and Logistics to support timely order fulfillment
• Implement and uphold warehouse best practices to improve quality, reduce waste, and enhance safety standards
• Track, analyze, and report on key performance metrics related to forklift operations, identifying areas for improvement
• Ensure proper use, care, and maintenance of warehouse equipment and machinery

Qualifications

• Proven experience in warehouse operations, with a minimum of 3 years in a leadership role
• Strong knowledge of warehouse management systems (WMS) and inventory control processes
• Excellent communication, leadership, and problem-solving skills
• Ability to manage a team, provide clear direction, and motivate employees
• Ability to work in a fast-paced, dynamic environment and meet deadlines
• Proficient in Microsoft Office Suite; experience with WMS software is a plus
• High school diploma or equivalent required; college degree or relevant certifications preferred
• Ability to lift and carry heavy items (up to 50 lbs) and work in physically demanding conditions
• Forklift certification preferred

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Life insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Employee discount
• Flexible schedule
• Paid time off (PTO)
• Professional development assistance