Warehouse Operations Manager

The Warehouse Operations Manager is responsible for overseeing the day-to-day operations of the warehouse, with a primary focus on inventory replenishment, stock availability, facilities management, and maintenance coordination. This role ensures the warehouse operates efficiently, safely, and in compliance with company policies and operational standards.

The successful candidate will coordinate replenishment activities, maintain appropriate inventory levels, manage facility-related requirements, and ensure warehouse equipment and infrastructure are properly maintained to support daily operations.

Essential Duties

• Oversee daily warehouse replenishment activities to ensure stock is available in the correct locations and quantities.
• Monitor inventory levels and coordinate replenishment to prevent stock shortages and operational delays.
• Ensure efficient stock movement, storage, and inventory rotation.
• Work closely with warehouse, inventory control, purchasing, and operational teams to resolve stock discrepancies and replenishment issues.
• Identify opportunities to improve replenishment processes, productivity, and warehouse efficiency.
• Oversee the general upkeep, cleanliness, organization, and functionality of the warehouse facility.
• Liaise with internal teams to ensure facility issues are addressed promptly.
• Coordinate planned facilities inspections and ensure any identified issues are followed up and resolved.
• Ensure warehouse operations comply with company health and safety policies and relevant regulations.
• Identify and address workplace hazards, unsafe conditions, and facility-related risks.
• Ensure equipment and warehouse areas are maintained in safe operating conditions.
• Support safety inspections, audits, incident investigations, and corrective actions.

Competencies

• Competencies in Inventory Control Software Programs
• Experience with inventory management software
• AS 400 (Preferred)
• Previous experience in warehouse operations, inventory replenishment, facilities management, or maintenance coordination.
• Strong organizational, planning, and problem-solving skills.
• Knowledge of warehouse inventory processes and stock management.
• Experience coordinating contractors, maintenance schedules, repairs, and service providers.
• Strong communication and team coordination skills.
• Ability to prioritize competing operational requirements and resolve issues effectively.
• Good understanding of warehouse health, safety, and compliance requirements.
• Proficiency in warehouse management systems and Microsoft Office applications

Environmental Factors/Physical Demands

During employment, you may be given access to business information, customer and/or personnel information, and other company policies, which Pet Supermarket regards confidential and request you maintain such information confidential. While performing job duties, the employee is regularly required to have the ability to maintain open communication with customers, fellow employees, and upper management. Access, input, and retrieve information from the computer system. Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job such as typing, data entry, and vision to monitor, sitting/standing for extended periods of time, bending, reaching, kneeling, stooping, and maybe subject to lifting up to 40 pounds.