Warehouse Risk & Shrink Control Coordinator

Are you the calm in the storm?

When a shipment arrives early, a system goes down, or a concern is raised, you’re the steady hand that keeps people safe and product secure. In this role, you’ll partner with Operations, HR, and Transportation to anticipate risk, respond to incidents, and maintain compliance across a dynamic warehouse network.

Imagine this

A driver checks in while a weather alert hits. You quickly validate credentials, update access and badges, ensure the dock stays safe, and review CCTV for any process bypass. Later, you document a near-miss with crisp timelines and statements, then coach the team on prevention. That balance of prevention and response is your daily craft.

How you’ll make an impact

• Champion a trusted, confidential reporting path for theft, harassment, and safety concerns.
• Mine CCTV and access-control data to surface early risk indicators and potential loss opportunities.
• Produce thorough incident write-ups with clear narratives and corroborating statements.
• Scan for unauthorized access, unsafe behaviors, process workarounds, and unusual product movement.
• Defuse tense moments with steady, respectful communication and de-escalation tactics.
• Execute SOPs precisely for access points, visitor intake, driver check-in/out, and full badge lifecycle.
• Pivot priorities for hot loads, severe weather, carrier delays, or technology outages.
• Cover variable shifts—nights, weekends, holidays—and lean in during peaks or incidents with overtime.

What you’ll need

• Preferred: 1–3 years in asset protection/loss prevention, security, or supply chain/warehouse operations.
• Top-tier situational awareness, attention to detail, and strong English communication (spoken and written).
• Experience with CCTV, access control, and badge systems; de-escalation skills.
• First Aid/CPR/AED certification a plus.
• Comfort with Microsoft 365 (Excel, Outlook, Teams), incident management software, and digital evidence workflows.

Physical Requirements

• Extended standing or sitting
• Keyboard/computer use for long periods
• Ability to climb, balance, kneel, crouch, or crawl
• Lift up to 50 pounds

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operate within a campus environment and in all weather conditions. With proper safety procedures, hazards can be minimized. Noise levels are generally low.

Foundational proficiencies

• Customer Service
• Quality Control Experience
• Warehouse Experience
• Distribution Experience
• Good Manufacturing Practices (GMP)
• High School diploma or GED

Responsibilities and duties may shift with business needs, emergencies, staffing changes, workload, or tech advancements.