Warehouse Supervisor-1801

The Supervisor will manage the daily operations and personnel of the OH90 facility in Moraine, Ohio. Responsibilities will include Boot product receipts/storage/shipments, along with Clean/Care and RMA repair/alterations of firefighting gear. Firefighting turnout gear is inspected, cleaned, bio-decontaminated, and repaired in compliance with NFPA 1851

standards. This role serves as a technical subject matter expert, performing advanced hands-on supervision of repair work, providing day-to-day guidance and training to team members, and helping maintain gear integrity to support firefighter safety.

JOB RESPONSIBILITIES

Manage daily, weekly, and monthly performance KPI targets for the site

1. Order Fulfillment - Ship Schedule

2. OTD - Customer Delivery

3. PPM - Customer Complaints

4. Inventory Accuracy

Supervise Operations Personnel:

1. Warehouse Boot Model Receiving, Order Picks, and Shipments

2. RMA Clean/Care & Repair/Alterations of Fire Fighter Gear

Ensure Site Compliance:

1. ISO9001:2015 Quality Management System

2. NFPA 1851 Clean/Care & Repair Standards for advanced cleaning, decontamination, liner testing (hydrostatic testing), and repair documentation.

Workflow Management:

1. Inventory Management: maintain inventory levels utilizing cycle counts and inventory

management software.

2. Order Fulfillment: Ensure daily picks are completed and shipped in accordance with ship plan.

3. Clean/Care: Coordinate and prioritize daily incoming gear for advanced inspection, specialized cleaning, and technical repairs to meet turnaround times.

4. Advanced Repairs: Execute and oversee complex sewing and patching repairs using approved materials and industrial sewing equipment.

Maintain Records: Keep accurate logs on gear lifecycle, damage, and repair history.

Quality Control & Inspection: Perform and verify advanced visual and technical inspections of outer shells, thermal liners, and moisture barriers for defects, tears, thermal damage, and seam integrity.

Train Staff: Train, mentor, and evaluate technicians on proper handling, bio-decontamination protocols, and repair techniques.

Team Leadership: Train, mentor, and evaluate technicians on proper handling, bio-decontamination protocols, and repair techniques.