Warehouse Supervisor

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

The Warehouse Supervisor leads daily warehouse, mailroom, and lobby operations. This role supervises the warehouse team, Mail Clerks, and the Lobby Ambassador/Receptionist, making sure freight, mail, packages, and visitors are handled safely, accurately, and on time.

RESPONSIBILITIES

• Team Leadership: Schedule, train, and coach all staff; run daily huddles, set goals, and complete performance evaluations.
• Warehouse Operations: Oversee receiving, storage, inventory control, cycle counts, and outbound shipping.
• Mailroom & Lobby Oversight: Ensure mail is delivered on time and lobby security procedures are followed.
• Safety & Security: Enforce OSHA standards, equipment certifications, and suspicious package protocols.
• Vendor Relations & Cost Control: Manage vendors and carriers; monitor supply spending, overtime, and invoices.
• Reporting: Prepare daily, weekly, and monthly KPI reports on volumes, labor, and accuracy; recommend improvements.
• Audits & Compliance: Conduct inventory, safety, mailroom, and lobby audits; track corrective actions to completion.
• Weekly & Monthly Meetings: Lead weekly team meetings and monthly operations reviews with management and clients.

QUALIFICATIONS

• High school diploma or GED required; degree in logistics or business preferred
• 3-5 years of warehouse, mailroom, or logistics experience, including 1-2 years supervising
• Inventory Systems: Proven background using inventory management systems (WMS)
• Supplies & Parts: Experience managing supplies and parts, including ordering and stock control
• Certifications: Current forklift and electric pallet jack certifications required
• OSHA Compliance: Working knowledge of OSHA warehouse safety standards
• Reporting & Audits: Skilled in Excel/KPI reporting, conducting audits, and leading meetings
• Able to lift up to 50 lbs. and stand or walk for extended periods