Warranty Administrator

Lithia & Driveway
  • Union, New Jersey
    2 days ago

    Job Description

    Dealership:

    L0443 Planet Honda

    Planet Honda

     

    NOW HIRING Experienced Warranty Administrators!

     

    Pay: Annual earning potential of $80k to $110k

    Schedule: Full time

     

    If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! Lithia & Driveway is seeking a detail-oriented Warranty Administrator to support our Service Department at Planet Honda in Union, NJ by ensuring the accurate and timely submission of manufacturer warranty claims. This role plays a critical part in maximizing warranty reimbursements, maintaining OEM compliance, and supporting dealership profitability through effective claim management and documentation.


    As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

     

    We’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!

     

    What You’ll Bring:

    • 3+ years of previous dealership warranty administration experience required; Honda experience preferred.
    • Knowledge of OEM warranty policies and claim processing procedures strongly preferred.
    • Experience working in a Service Department, Parts Department, or dealership administrative role is a plus.
    • Strong attention to detail and organizational skills.
    • Ability to manage multiple priorities and deadlines in a high-volume environment.
    • Proficient with dealership management systems and Microsoft Office applications.
    • Excellent communication and problem-solving skills.
    • High school diploma or equivalent required.

     

    What You'll Do:

    • Work closely with Service Advisors, Technicians, Parts Personnel, Service Leadership, and manufacturer representatives to process and submit manufacturer warranty claims accurately and efficiently
    • Provide exceptional internal customer service while supporting a fast-paced dealership environment
    • Monitor claim status and follow up on returned, rejected, or adjusted claims to ensure resolution
    • Audit repair orders against vehicle service history to prevent duplicate submissions and chargebacks
    • Manage warranty parts retention and documentation requirements in accordance with OEM guidelines
    • Assist with warranty audits and maintain organized claim files and supporting documentation

    ​

    Total Rewards

    The annual salary wage range for this position is $80,000 to $110,000. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

     

    We offer a comprehensive benefits package designed to support you and your family, including:

    • Competitive pay
    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

     

    Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

     

    About Us

    At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

     

    High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

     

    Reasonable accommodations may be made to enable individuals to perform the essential functions.

    Numbers & Facts

    LocationUnion, New Jersey

    Skills

    • Administrative Skillsunmatched
    • Chargebacksunmatched
    • Claims Managementunmatched
    • Claims Processingunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Entrepreneurshipunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • File Maintenanceunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintain Complianceunmatched
    • Marconi/MSI Planetunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • OEM (Original Equipment Manufacturer)unmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Profit & Lossunmatched
    • Regulatory Requirementsunmatched
    • Repair Ordersunmatched
    • Retailunmatched
    • Stock Purchase Plansunmatched
    • Time Managementunmatched
    • Vision Planunmatched

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