Warranty Claims Analyst

Introduction

In this position, you will focus on issues with engine and thermal systems that manifest later in product life. The role requires utilizing best practice problem solving to quickly determine root cause, develop strategies and tools to catch issues sooner, develop new designs, and execute test plans that ensure such issues are averted in the future. You will support efficient and robust service solutions and be a part of the team that is providing significant reliability improvements, helping to achieve aggressive quality improvement goals.

Required Skills & Qualifications

• Strong analytical skills
• Proficiency in data analysis using tools such as Excel and PowerPoint
• Problem-solving skills
• 6 months of experience leading projects
• 6 months of experience with internal combustion engines, thermal systems, or after-treatment systems in design, test, controls, or calibration
• Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• 6-Sigma Green Belt, Black Belt, and Design for Six Sigma experience
• Familiarity with strategic problem solving and failure mode avoidance processes
• Strong project management, problem-solving, and organizational skills

Day-to-Day Responsibilities

• Lead/support Lower Cost Per Repair Projects and AI Tool Development processes
• Evaluate high warranty spend/failure rate subsystems and engine/vehicle applications
• Present frequently to senior management project status and results
• Design, execute, or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing
• Identify and document lessons learned for knowledge preservation

For immediate consideration please click APPLY to begin the screening process with Alex.