Warranty Manager

Summary:
 

US Farathane is looking to add a Warranty Manger to our growing Quality team, this role will support our Corporate Tech Center in Auburn Hills 

 

The Warranty Manager is responsible for leading continual improvement in warranty performance. Beginning with data analysis, reporting, processes, and procedures, providing direct customer interface for conducting warranty part reviews, claim investigation, customer warranty systems corrections/updates, customer rating/scoring system corrections/updates, and warranty cost recovery. This position will be a working-level manager with one direct report.

Essential Duties and Responsibilities:

Qualifications:

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, walk, sit, talk, or hear. Ability to lift 5-25 pounds.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These conditions include:

This position operates in a professional office environment with controlled temperatures. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Will have some exposure to loud noise, hot and cold temperatures in manufacturing plants.