Wealth Advisory - Relationship Manager

MassMutual Ventures

Austin, TX

JOB DETAILS
SKILLS
Business Development, Business Growth, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Financial Services, Follow Through, Health Plan, High Net Worth, Multitasking, Onboarding, Organizational Skills, Real Estate, Record Keeping, Relationship Management, Retirement Planning, Rich Internet Application (RIA), Salesforce.com, Strategic Planning, Wealth Management
LOCATION
Austin, TX
POSTED
2 days ago

The RoleYou'll be the person clients trust to know their lives: the family updates, the upcoming milestones, the questions they haven't asked yet. As the Relationship Manager for a well-established Austin-based advisory practice, you're the connective tissue between the advisor, the client, and the service team, keeping everything running smoothly so your advisor can focus on growing the business and delivering great advice.The practice spans clients across asset allocation, tax strategy, retirement planning, equity compensation, and real estate, a sophisticated book that demands a high-touch, detail-oriented relationship presence. No business development. No cold calls. Just building real relationships and making sure clients always feel taken care of.Your ImpactOwn the day-to-day client relationship: proactively managing touchpoints, tracking key life events, and making sure nothing falls through the cracksServe as the primary liaison between clients and the service team, escalating issues with urgency and following through until resolvedMaintain a meticulous CRM: keeping client records, notes, and activity logs current and accurateCoordinate client onboarding, account transitions, and service requests in partnership with operationsPrepare the advisor for client meetings: gather materials, take notes, and own post-meeting follow-upAnticipate client needs and flag opportunities to deepen relationships or expand share of walletThe Ideal Match2–5 years in a client-facing support or relationship role at a wealth management or financial services firm (wirehouse, RIA, or large independent experience strongly preferred)Proven track record managing high-touch relationships with high-net-worth individuals or familiesExceptional follow-through, clients never have to chase you twiceWarm, professional communicator who builds trust naturallyHighly organized with sharp attention to detail and the ability to juggle competing priorities without dropping the ballSeries 65 or equivalent a plus; CFP coursework welcomedBonus PointsBackground at a wirehouse or large private wealth firm (JP Morgan, UBS, Morgan Stanley, Wells Fargo, etc.)CRM proficiency (Salesforce, Redtail, or similar)Genuine love of the details, you're the person who remembers the kids' names and the dog's birthdayFamiliarity with modern wealth tech platformsWhy Join UsCompetitive comp package that rewards impactWork alongside some of the brightest minds in fintechGround-floor opportunity at a fast-scaling startupChart your own growth path as we expandFull health benefits + 401(k) matching & Roth IRA optionsReady to disrupt wealth management? Let's talk!Ready to disrupt wealth management? Let's talk!#J-18808-Ljbffr

About the Company

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MassMutual Ventures