Web Content Strategist

Posting Details

Posting Summary

Logo Posting Number STA00848PO26 Job Family Creative Services Job Function Web Development USC Market Title Web Designer/Developer Link to USC Market Title https://uscjobs.sc.edu/titles/132566 Job Level P2 - Professional Business Title (Internal Title) Web Content Strategist Campus Columbia Work County Richland College/Division Division of Student Affairs and Academic Support Department SAAS Communications State Pay Range T04 USC Market Range MRF - $53,576 $66,970 $80,364 Anticipated Hiring Range $53,576 - $80,364 Location of Vacancy Columbia, SC Part/Full Time Full Time Hours per Week 37.5 Work Schedule

• 8:30am - 5:00pm, Monday - Friday
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months Job Search Category Student Services

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

Web Content Strategist

• Ready to shape the digital experience for Student Affairs and Academic Support?
• Do you enjoy turning complex information into clear, engaging web content?
• Passionate about creating accessible websites that help students find what they need?
• Ready to put your web content expertise to work supporting student success?

Well, We Have the Job for You!

The Web Content Strategist oversees the daily management, continuous improvement, and long-term strategy of the division's websites using the Modern Campus Content Management System. Serving as a liaison between Central Communications web administration and cross-functional marketing teams, this position ensures website content is accurate, accessible, compliant with applicable government standards, and optimized for search engines. The strategist uses audience insights and website performance data to inform content decisions, enhance the user experience, and maintain a cohesive digital presence for Student Affairs and Academic Support.

Primary Job Duties:

• Website Administration and Maintenance - Update, format, and edit web pages for all units within the division using the Modern Campus CMS. Maintain accurate, accessible, and current content that meets university and applicable accessibility standards.
• Unit Collaboration and Web Strategy Support - Serve as the primary contact for unit site managers across the division. Maintain regular communication, provide guidance and technical support, and coordinate website updates that support unit needs and divisional web strategy.
• Website Analytics, SEO, and Quality Assurance - Develop and manage analytics dashboards using tools such as Google Analytics 4 and Siteimprove to track website traffic, user behavior, and performance.
• Digital Content Support - Support content updates and management across digital communication platforms, including Trooh Digital Towers, Carousel displays, social media, and Axios newsletters and email communications.
• Collaboration and Professional Development - Contribute to special projects and cross-functional initiatives that advance departmental and divisional goals. Participate in cross-training, workshops, and professional development to maintain current skills and respond to evolving organizational needs.

Perks:

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

Learn more about working at USC

Job Related Minimum Required Education and Experience

• Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

• Experience managing websites in a content management system (CMS), preferably Modern Campus.
• Experience leading website redesigns and/or developing new web pages within a CMS.
• Understanding of user experience (UX), web accessibility, and usability principles.
• Experience with web analytics tools such as SiteImprove or Google Analytics.
• Experience organizing and managing digital assets (photo, video, design files).
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Higher education or large organizational website experience preferred.

Knowledge/Skills/Abilities

• Strong understanding of web development best practices, including accessibility, SEO, and content management systems.
• Proficiency in web analytics tools and the ability to interpret data to drive decisions.
• Excellent communication skills and the ability to collaborate effectively with diverse teams.

Job Duties

Job Duty

Website Administration and System Health

• CMS Management and Updates: Update, format and edit web pages for all units within the division using the Modern Campus CMS.
• Compliance and Quality Assurance: Ensure web content is accurate, accessible, up to date, and compliant with university standards and accessibility standards.
• Crisis Communications: Be available outside business hours when necessary to post emergency or time-sensitive content.
• Cross-channel Alignment: Align web updates with social media, email marketing, and visual assets created in partnership with designers and communications.
• Information Architecture: Optimize website navigation, internal linking strategies, and URL structures to improve usability.
• Component Development: Build and configure new landing page templates, web forms, and functional blocks within the CMS framework.

Essential Function Yes Percentage of Time 35 Job Duty

Unit Collaboration and Web Strategy Support

• Primary Internal Liaison: Act as the primary contact for unit site managers across the division.
• Ongoing communication: Maintain regular communication with unit managers, offering support and updates.
• Site Performance and Content Auditing: Conduct regular reviews of site content and structure to improve performance.
• Strategy & Planning: Define website roadmaps, information architecture, and user journeys that connect organizational goals with user needs
• Strategic Content Collaboration: Partner with unit leads to proactively update content aligned with division priorities.
• Cross-functional Teamwork: Collaborate with marketing, design, social media, web, and communications team members to develop cohesive content across platforms.
• Project and Workflow Support: Maintain content calendars, project timelines, and digital content workflows.

Essential Function Yes Percentage of Time 30 Job Duty

Analytics, SEO and Compliance

• Performance Tracking: Build and manage analytics dashboards (e.g., Google Analytics 4 and Site Improve) to monitor user behavior and web traffic.
• Site Health: Monitor website performance and fix broken links.
• SEO Optimization: Implement search engine optimization tactics to increase organic search visibility.
• User Management: Oversee CMS user permissions and provide guidance or training to internal staff contributing content.
• Compliance Oversight: Maintain strict compliance with accessibility standards (ADA/Section 508) and privacy regulations.

Essential Function Yes Percentage of Time 20 Job Duty

Digital Content Support

• Digital Tool Management: Provide support to digital tools including but not limited to Trooh Digital Towers, Carousel Displays, social media, Axios (newsletter, emails, etc.).

Essential Function Yes Percentage of Time 10 Job Duty

Collaboration and Learning

• Collaborate on special projects and cross-functional initiatives. Engage in continuous learning and stretch opportunities, including cross-training, external workshops, and professional development courses. Adapt to evolving organizational needs by performing other duties as assigned.

Essential Function Yes Percentage of Time 5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date Job Open Date 11/12/2026 Job Close Date 12/27/2026 Open Until Filled No Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by December 27, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/216004 EEO Statement

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least a Bachelor's Degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
• Yes
• No

Applicant Documents

Required Documents

• Cover Letter
• Resume

Optional Documents

• List of References and Contact Information