Web Program Manager (Level 1)

3 days ago

Job Description

Job Summary:

You are an experienced Web Program Manager with a proven track record of managing high-volume web projects, including redesigns, launches, and large-scale web production tasks.
You excel at clarifying stakeholder requirements, identifying gaps, and streamlining processes to deliver projects on time and aligned with business goals.

Requirements:

A bachelor's degree is preferred.
5+ years of experience managing web projects.
Hands-on experience with CMS platforms, preferably Drupal.
Strong understanding of Agile and Waterfall project management methodologies.
Excellent verbal and written communication skills for effective collaboration with team members and stakeholders.
Exceptional time management and organizational skills, with the ability to prioritize and handle multiple projects concurrently.
Proficiency in project management tools (e.g., Asana, JIRA, Google Sheets, Confluence).
Ability to thrive in a fast-paced environment and adapt to evolving project requirements and technologies.
Experience refining intake processes to improve operational efficiency.

Responsibilities:

Develop detailed project plans that define scope, goals, deliverables, and timelines.
Lead and manage the full lifecycle of web projects, including redesigns and feature launches, ensuring on-time delivery.
Collaborate with design, demand generation, and product marketing teams to scope projects, clarify requirements, and ensure smooth execution from discovery to launch.
Prioritize and manage multiple website requests simultaneously, ensuring timely completion in alignment with SLAs.
Track progress across platforms (e.g., JIRA, Asana) to meet deadlines and resolve roadblocks promptly.
Prepare and share regular project status reports to stakeholders, outlining progress, challenges, and risks.
Identify potential risks early and develop proactive mitigation strategies.
Maintain comprehensive project documentation, including meeting notes, action items, and timelines.
Manage change requests and scope adjustments while ensuring proper project documentation and stakeholder communication.
Conduct post-project reviews to evaluate outcomes and identify opportunities for improvement.
Use web analytics tools to monitor project performance and user engagement, making data-driven decisions for enhancements.
Educate stakeholders on web processes and best practices to improve efficiency and team alignment.
Refine and document core team processes, including intake workflows, ticket management systems, and project methodologies.

Location	San Diego, CA ( Remote)
Salary	$51.62–$79.77 Per Hour

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