Website Modernization Project Lead/Manager

Job Title: Website Modernization Project Lead/Manager
Job Location: Jackson, MS (Onsite required)
Position Type: Contract
Duration: 12 months

Primary Skills: Website redesign and redevelopment project execution, content strategy, information architecture, editorial direction, content migration planning and execution, quality assurance, user acceptance testing (UAT), ADA Title II compliance, WCAG 2.1 AA standards, web governance framework design and implementation, content workflows, approval processes, change management, SOPs, training materials, process documentation, stakeholder engagement, facilitation, written communication, project documentation

Preferred Skills: Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs, experience supporting state government digital modernization or digital transformation initiatives, familiarity with Smartsheet forms/workflows/automation, experience coordinating enterprise content migration projects, experience coordinating activities across multiple departments or government agencies, proven ability to work independently and maintain project momentum

The Website Modernization Project Lead will serve as the primary day-to-day execution lead working directly with an external technology vendor on a Drupal-based website redesign and rebuild. The role will drive content strategy, information architecture decisions, and editorial direction in partnership with program area stakeholders and the control board. Responsibilities also include leading content migration planning and execution, overseeing quality assurance, executing user acceptance testing (UAT), and coordinating pre/post-launch readiness activities. The Lead will also direct ADA Title II compliance efforts ensuring all deliverables meet WCAG 2.1 AA standards, design and implement a sustainable web governance framework, and lead change management activities to support staff adoption of new web processes and tools after launch.

Technical

• Serve as the primary day-to-day execution lead working directly with the external technology vendor on the Drupal-based website redesign and rebuild.

• Drive content strategy, information architecture decisions, and editorial direction in partnership with program area stakeholders and control board.

• Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.

• Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities.

• Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum, working directly with legal and compliance project stakeholders.

• Coordinate accessibility remediation activities with the vendor team, Smartsheet resources, and internal stakeholders.

• Design and implement a sustainable web governance framework, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance.

• Develop SOPs, training materials, and process documentation to support the governance model post-launch.

• Coordinate with IT resources on the technical workflow components of the change management system.

• Engage directly with leaders and staff across program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the Project Manager.

• Translate program area needs into actionable guidance for the vendor team.

• Facilitate working sessions, content workshops, and review meetings with program area representatives.

• Maintain project documentation, decision logs, and content inventories alongside the Project Manager.
  Non-Technical

• Lead change management activities to support staff adoption of new web processes and tools after launch.

• Maintain documentation of compliance activities and communicate status to project leadership.

• Provide weekly written status updates to the Project Manager, executive sponsors, and the Design/Control Board as requested.

• Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the Project Manager.

• Demonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch

• Experience leading public-sector or government website redesign projects involving websites with substantial content libraries

• Experience working directly with external technology vendors and professional services firms to drive delivery

• Hands-on experience with website implementations, migrations, or redevelopment projects

• Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design

• Experience developing or implementing web governance frameworks, content workflows, or digital change management processes

• Strong stakeholder engagement, facilitation, written communication, and organizational skills

• Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs

• Experience supporting state government digital modernization or digital transformation initiatives

• Familiarity with Smartsheet forms, workflows, or automation

• Experience coordinating enterprise content migration projects

• Experience coordinating activities across multiple departments, business units, or government agencies

• Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments

• Bachelor's Degree