Team Health Holdings Inc logo

Weekend Patient Coordinator (Remote/Non-Clinical) AccessNurse

Team Health Holdings Inc
  • Remote
  • $22 Per Hour
2 days ago

Job Description

12-Nov-2026, Weekend Patient Coordinator (Remote/Non-Clinical) AccessNurse, Knoxville, TN, Remote, Full-Time,

NOW HIRING REMOTE PATIENT COORDINATORS

Hiring for Full-time weekend-dedicated Patient Coordinators

  • 32-36 hours per week
  • Thursday thru Sunday and Saturday thru Tuesday Schedules Available
  • This special weekend position comes with benefits, PTO, and pays $22/hr (*must work minimum of 32 hours per week for benefits and PTO eligibility)

This is not a temporary position! Come grow with us!

  • Are you seeking a remote position? And are you able to provide a HIPAA-compliant workspace?
  • Are you looking to start a new career with a reputable health care company?

Look no further than AccessNurse, a TeamHealth Company!

Currently hiring for a January 2027 paid remote class! (over Zoom, 100% attendance is required for the entire training period)

Mandatory Training Dates:

Monday, January 18th thru Friday January 22, 2027 9A-5P (Eastern)

Monday, January 25th thru Friday, January 29, 2027 1P-9P (Eastern

OR

Monday, January 25th thru Friday, January 29th, 2027 9A-5P (Eastern)

Monday, February 1st thru Friday, February 5th 2027 1P-9P (Eastern)

Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace.

Why Join AccessNurse?

  • Join a growing company who is making a difference in healthcare
  • Work from home with company-provided equipment
  • Competitive pay and incentives
  • Benefits eligibility for full-time staff (medical/dental/vision/life) the first of the month following 30 days of employment
  • 401(k) plan program (discretionary matching funds available) for all employees
  • Career Growth Opportunities
  • Perks at Work: discounts on car rentals, electronics, apparel, and much more!
  • Employee LiveWell program for health and well-being / Employee Assistance Program
  • $500 Employee Referral Bonus with no cap

About Us & the Role

AccessNurse, a TeamHealth company, is looking for exceptional individuals to join our team in this non-clinical, medical support role.

The Patient Coordinator (PC) is the first point of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as provides compassion and empathy using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a nurse.

AccessNurse has an enjoyable and supportive work environment with the resources you need for success. Come start your new career with us!

Pay & Other Things to Consider:

Flat rate of $22.00 per hour

Must be able to pass a pre-employment test and have a successful background check and reference check*(references are verified)

Must be able to provide a HIPAA-compliant workspace during training and your regular shifts

Must be able to meet home internet requirements (see below)

  • High School Diploma or GED required. Associate's Degree preferred
  • 1+ years of customer service experience required
  • 1-2 years of healthcare experience desired
  • Inbound call center experience preferred
  • Call Center, Medical Office/Clinic, front desk, or first point of contact in a customer service environment preferred
  • Ability to type a minimum of 25 wpm
  • Excellent organizational and computer skills and ability to multi-task while speaking with patients
  • Excellent listening and comprehension skills to determine key information by patient
  • Professional, courteous telephone voice
  • Dependable, reliable and trustworthy
  • Ability to defuse conversations and escalate if necessary
  • Ability to handle confidential information; HIPAA experience is a plus.
  • Detail Oriented - Accurately process and document information ensuring data integrity
  • Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate
  • Flexibility with scheduling
  • Ability to receive feedback on job performance
  • Bilingual Patient Coordinators must be able to converse in Spanish and document in English simultaneously
  • Must be able to provide a HIPAA-compliant workspace during training and your regular shifts
  • Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified)

Remote Workstation Requirements

Internet

  • A reliable high speed internet connection is required for this position.

  • Please select a cable internet provider. Examples include Xfinity/Comcast, AT&T, Spectrum.

  • Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers.

  • You must hardwire your internet from your modem or Ethernet jack to your work computer.

  • WiFi is not acceptable and disrupts the connection to our servers.

  • The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload

  • Test your home internet speeds here

  • Please verify this information with your internet provider

  • Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming).

  • It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues.

Workstation

  • Allow enough space to provide room for 2 (two) 27" computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided.
  • Arrange your workstation where you can hardwire to your internet.
  • Your workstation must be located in a room where there is a door with a lock.
  • HIPAA compliant and protects PHI
  • Prevents disruptions during work hours

Physical and Environmental Demands

  • Job performed in a well-lit, modern office setting
  • Occasional lifting (20 pounds or less)
  • Visual and Auditory acuity
  • Manual and finger dexterity
  • Occasional stress
  • Occasional pushing, pulling, carrying, lifting, bending, and reaching
  • Frequent work on a PC/Computer
  • Prolonged telephone work and prolonged sitting
  • 868063, No, 5770, 2347, 1, 0.0, 0.0, Weekend Patient Coordinator (Remote/Non-Clinical) AccessNurse

Numbers & Facts

Location (
Remote
)
IndustryHealthcare Services
Company Size5,000 to 9,999 employees
Year Founded1979

About Company

TeamHealth was founded in 1979 with a vision of developing the best teams of healthcare professionals. With the relentless pursuit to advance patient care through strong leadership, innovation and teamwork, we're proud to say that 33 years later we have made great strides towards our goals.

The impressive growth of TeamHealth should come as no surprise to hospitals and clinicians aware of our reputation for efficiency and commitment to excellence and collaboration.

Originally founded to provide emergency department administrative and staffing services, TeamHealth is one of the nation's largest providers of hospital-based clinical outsourcing in multiple departments, including Anesthesia, Hospital Medicine, in addition to Emergency Medicine. Although we are a national organization, our operating philosophy is essentially the same as when we started. TeamHealth is committed to a patient-centric model of healthcare delivery with hospitals, physician groups and TeamHealth working collaboratively to deliver compassionate, effective, efficient and safe patient care.

Skills

  • Auditoryunmatched
  • Background Investigationunmatched
  • Broadbandunmatched
  • Call Centersunmatched
  • Car Rentalsunmatched
  • Clinical Supportunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Data Qualityunmatched
  • Detail Orientedunmatched
  • Electronicsunmatched
  • Employee Assistance Planunmatched
  • English Languageunmatched
  • Ethernetunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Healthcareunmatched
  • High School Diplomaunmatched
  • Inbound Call Centersunmatched
  • Keyboardsunmatched
  • Lift/Move 20 Poundsunmatched
  • Manual Dexterityunmatched
  • Medical Assistanceunmatched
  • Medical Officeunmatched
  • Medical Office Administrationunmatched
  • Medical Recordsunmatched
  • Modemsunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Performance Reviewsunmatched
  • Reference Verificationunmatched
  • Scripting (Scripting Languages)unmatched
  • Work From Homeunmatched

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