Position Overview
The Wellness Coach builds meaningful relationships with Workout Anytime wellness members, especially older adults. This role combines outreach, consultations, group experiences, education, and community-building to increase participation, retention, member outcomes, and appropriate use of club services.
Key Responsibilities
· Connect with wellness members through monthly calls, approved messaging, consultations, and consistent follow-up.· Lead approved group classes, educational workshops, and senior social events when properly credentialed.· Build trust through empathy, active listening, reliability, and professional communication.· Identify appropriate Personal Training, small-group, and wellness-service opportunities without high-pressure sales tactics.· Maintain accurate schedules, attendance, member notes, outreach activity, and required reporting.· Partner with club leadership and staff to create a welcoming, safe, age-friendly experience.
Qualifications
· Passion for serving older adults and strong communication, listening, and follow-up skills.· Experience with older populations, fall prevention, corrective exercise, or group fitness preferred.· Senior Fitness, Corrective Exercise, or related specialty certification preferred.· CPT required to conduct Personal Training; appropriate credentials required for group classes.· Ability to work independently, collaborate with a team, use basic club technology, and maintain professional records.· Completion of Workout Anytime Wellness Coach certification through Elevate U after the initial evaluation period.
Schedule & Performance
Maintain at least 20 hours of schedule availability, including 5-10 budgeted weekly hours for wellness outreach and group management. Success is measured through member engagement, consultations, participation, referrals, retention, and revenue contribution. Compensation and incentives are established by club ownership.Workout Anytime is committed to a professional, safe, and welcoming environment. Coaches must work within their credentials and refer medical concerns outside their scope.
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude- We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
- Care- We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
- Excellence- We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity