Wellness Sales Associate

West Hartford
  • 76 Memorial Rd, Connecticut
    30+ days ago

    Job Description

    Job Title: Part-Time Wellness Sales Associate – beem® Light Sauna
    (Wellness Studio)

    Reports To: Studio Manager
    Position Type: Part-Time
     
    POSITION OVERVIEW
    The Wellness Sales Associate is a front-line, revenue-driving role responsible for generating
    membership sales, delivering an exceptional client experience, and supporting the Studio
    Manager in executing daily sales and marketing initiatives.
    This position plays a critical role in converting leads into members, educating clients on
    beem® Light Sauna services, and creating a welcoming, high-energy studio environment
    that drives retention and referrals.
    The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging
    with clients in person, on the phone, and through digital communication. While operational
    tasks are part of the role, sales performance and client experience are the top priorities.
     
    CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)
    Sales Execution & Revenue Support
    Generate membership, package, and retail sales during all scheduled shifts
    Confidently explain the science, technology, and benefits of infrared sauna, red light
    therapy, and chromotherapy
    Follow studio sales scripts, pricing guidelines, promotions, and closing standards as
    directed by the Studio Manager
    Actively manage leads during shifts, including inquiries, follow-ups, tours, and
    conversion conversations
    Support studio events, promotions, and community outreach initiatives
    Represent beem® Light Sauna professionally as a brand ambassador
     
    Client Experience & Retention
    Greet all members and guests warmly and ensure every visit is outstanding
    Deliver consistent, top-tier service in person, over the phone, and through automated
    communication systems
    Create a fun, engaging, and professional studio atmosphere that encourages repeat visits
    and referrals
    Address basic client questions and concerns, escalating issues to the Studio Manager
    when needed
    Model beem® mission, vision, and values in all interactions
     
    Studio Operations, Cleaning & Support
    Maintain overall studio cleanliness and presentation throughout each shift
    Perform thorough sauna and suite refreshes between appointments, including
    disinfecting surfaces, organizing amenities, and restocking supplies
    Ensure treatment rooms, common areas, restrooms, and front desk areas are clean,
    sanitized, and guest-ready at all times
    Follow established cleaning, sanitation, and safety protocols to maintain a high standard
    of hygiene
    Ensure proper member check-in, guest registration, and front desk procedures are
    followed
    Accurately handle phone inquiries, sales transactions, account updates, and customer
    care calls
    Assist with light administrative tasks and special projects as assigned by the Studio
    Manager
    Attend all required staff meetings and trainings 
     

     

    Numbers & Facts

    Location76 Memorial Rd, Connecticut
    Websitebeemlightsauna.com

    Skills

    • Administrative Skillsunmatched
    • Communication Systemsunmatched
    • Customer Experienceunmatched
    • Customer Retention/Renewalunmatched
    • Customer Trainingunmatched
    • Housekeeping/Cleaningunmatched
    • IR (Infrared)unmatched
    • Lead Managementunmatched
    • Marketingunmatched
    • Operational Communicationsunmatched
    • Resolve Customer Issuesunmatched
    • Retail Salesunmatched
    • Salesunmatched
    • Sanitationunmatched
    • Telesalesunmatched

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