JOB TITLE: [Job Title]
JOB TYPE: [Contract / Contract-to-Hire / Direct Hire / Full-Time / Part-Time]
LOCATION: [City, State ZIP]
WORK ARRANGEMENT: [Remote / Hybrid / Onsite]
CONTRACT DURATION: [Duration, if applicable]
COMPENSATION: [Pay Rate / Salary Range, as applicable]Position Description:
--> 6 months assignment
Desktop Support Specialist 3 (DSS3)
Bill Rate: ***
Onsite (Must be within an hour of Wilmington and will have to pay for parking)
In person interviews only
Category Summary: The Desktop Support Specialist (DSS)support in-house teams and responding person to helpdesk tickets.
Role Description:
-Respond to help desk tickets
-Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
-Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
-Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
-Troubleshoot basic network, software, and printing problems.
Minimum of 3 years experience
Must have customer service experienceEQUAL EMPLOYMENT OPPORTUNITY:
Expedite Talent Solutions, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.