Philadelphia Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Philadelphia, Pennsylvania
Philadelphia's population of more than 1.5 million people makes it the sixth largest city in the U.S. You may know the Philadelphia Museum of Art for its "Rocky steps," but the city is about more than Philly cheesesteaks and boxing. The City of Brotherly Love is also one of the oldest cities in the nation and is home to the Liberty Bell, Independence Hall, and the National Constitution Center. Its downtown district is rich with restaurants, marketplaces, museums, and historic neighborhoods where you can dine at Bella Vista or bask in the centuries-old architecture in Logan Square. If you're ready to make Philadelphia your home, you can search for Philadelphia jobs on Monster.
With one of the largest workforces in the U.S., Philadelphia is a great place to find work. And the cost of living isn't so bad either. Even if you don't find that dream job in Philly, there are 18 Fortune 500 companies within an hour's drive of the city. You can also check out job opportunities in other Pennsylvania cities such as Reading, Allentown, and Lancaster.
Update Your Philadelphia Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Philadelphia, Pennsylvania?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Philadelphia, Pennsylvania, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Philadelphia is $45,179 per year, which is 4% higher than the national average.
Find Your Next Philadelphia Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Philadelphia, how to nail your job interview, and more.