Windows Help Desk Support Technician

This job is posted on behalf of Computer Recruiters, Inc. by Top Echelon.

Calabasas in Sunny L.A.

Windows Help Desk Support Technician

$27.00 - $30.00 / Hour - Temp to hire

· Some college and/or equivalent technical school and trainings

· 2+ years of experience on an IT Service/Help desk

· 2+ years of experience with Windows 10 11

· 2+ years of MS Office Tools experience and troubleshooting skills (e.g. Excel)

· 2+ years of experience with Active Directory and group policy

· Experience with basic networking principle

· Knowledge of basic computer hardware, including desktop PCs, laptops,

networking equipment, wireless access points, printers and Point of Sale

terminals.

A PLUS

· Experience with CRM tool (e.g. Ivante Service Manager, Heat)

· A+, Network +, HDI, MCSE training and designations

· Experience with Point of Sale and Restaurant Applications (e.g. PosiTouch, QSR)

· Experience with a systems lifecycle management tool (e.g. LANDesk)

· Knowledge of basic scripting including PowerShell, VB Script and DOS batch files