Work From Home Member Services Representative

AIL
  • Allentown, PA
  • Remote
  • Full-time
  • Autofill and Review
Today

Job Description

AO Globe Life is seeking new team members to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

Your Day-to-Day
- Handle documentation accurately and stay on top of follow-ups
- Conduct virtual consultations with clients via Zoom
- Guide clients through enrollment with clarity and professionalism
- Focus on delivering excellent, client-centered service
- Present supplemental benefit options tailored to each individual or family
- Build strong, long-term client relationships
- Take part in continued mentorship and team development

What We're Looking For
- Must be authorized to work in the U.S.
- Ease with virtual tools and video meetings
- Customer service or consultative background a plus, not required
- Reliable internet connection and Windows-based laptop or PC with webcam
- Willingness and ability to obtain required state licensing, if applicable
- A service-minded, mission-driven attitude
- Self-driven, organized individuals comfortable working independently
- Strong communication and interpersonal skills

Compensation & Perks
- 3% equity opportunity for qualifying team members
- Weekly pay based on performance
- Opportunities for renewal-based income growth
- Bonuses paid monthly and quarterly
- Full training and licensing support
- A supportive, people-centered culture
- Defined growth path into leadership
- Fully remote, flexible schedule
- Inbound client interest — no cold outreach

About Us
AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.

If you’re ready for a career with purpose, flexibility, and room to grow, apply today.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

Powered by JazzHR

Numbers & Facts

LocationAllentown, PA (
Remote
)
Job TypeFull-time
Websitehttps://www.aointerview.com/apply/vendor/309

Skills

  • Broadbandunmatched
  • Communication Skillsunmatched
  • Credit Unionunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Laptop PCunmatched
  • Leadershipunmatched
  • Licensingunmatched
  • Life Insuranceunmatched
  • Marketing Communicationsunmatched
  • Mentoringunmatched
  • Microsoft Windows Operating Systemunmatched
  • Organizational Skillsunmatched
  • Team Buildingunmatched
  • Webcamsunmatched
  • Work From Homeunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder