Work Study BEST Mentor

Bridgewater State University

Bridgewater, MA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Blackboard, Communication Skills, Customer Support/Service, Diversity, Event Management, File Maintenance, Financial Aid, Interpersonal Skills, Mentoring, Organizational Skills, Physical Demands, Reporting Skills, Secondary School, Strategic Planning, Student Services, Team Player, Time Management
LOCATION
Bridgewater, MA
POSTED
8 days ago

Posting Details

Position Information

Title Work Study BEST Mentor Position Description

Department Information:

The Lewis and Gaines Center for Inclusion and Equity LGCIE) is an administrative department dedicated to providing services and programs that contribute to the success of intercultural students at Bridgewater State University. Through specialized programming, support, social, and cultural events, the department supports all BSU students in achieving their academic goals and enriching their cultural and social belonging experiences.

Peer mentors play a crucial role in advancing student success, belonging, and persistence that is aligned with the BSU strategic plan and equity goals. LGCIE is seeking peer mentors for the BSU Empowering Students Transition (B.E.S.T.) program to support intercultural students in their transition to BSU.

Students who have participated in LGCIE's services or events and are passionate about working in a diverse environment that supports student success, cultural awareness, equity, and a sense of belonging are encouraged to apply to join our team!

Position Information and Responsibilities:

B.E.S.T. Mentors support first-year intercultural students in successfully transitioning from high school to college. They collaborate with the program director and the Graduate Assistant to achieve the program's goals. The mentors build meaningful, supportive relationships with mentees, serve as role models for academic success and campus engagement, and promote the use of campus resources. They support students in using the student portals, developing help-seeking behaviors, and a sense of belonging at BSU.

To be effective in this role, B.E.S.T. Mentors must have a broad understanding of BSU's student services and programs. Ideal candidates are strong communicators who are patient, welcoming, approachable, open-minded, and committed to working with students from diverse backgrounds. This role requires a mix of physical and interpersonal tasks, including sitting, standing, lifting items up to 15 pounds, and engaging with various professional staff.

Mentors are expected to always maintain a high level of professionalism. This includes being punctual, wearing appropriate attire and identification (such as shirts and nametags), collaborating effectively with fellow mentors, the GA, and LGCIE staff, fulfilling all responsibilities, and interacting positively with students and families. Mentors must treat this as a priority position and promptly communicate any scheduling conflicts with their supervisor.

Key Responsibilities Include

  • Attend one-day training on August 28, 2026, and half-day Mentee orientation on August 30, 2026.
  • Meet with assigned mentees weekly during the fall semester.
  • Communicate with mentees regularly to assess their adjustment to BSU and answer their questions.
  • Inform mentees of the various BSU resources and common university terminologies.
  • Guide mentees in the use of the different student platforms such as Blackboard, MyBSU, and EngageBSU.
  • Provide information on different academic and administrative deadlines, such as Drop/Add, spring registration, and submitting health documents.
  • Attend weekly mentor meetings.
  • Attend bi-weekly student staff meetings.
  • Attend supervisory meetings with the directors of the graduate assistant.
  • Prepare and submit weekly reports on their assigned mentees.
  • Promptly report students who are experiencing difficulties to the directors or the graduate assistant.
  • Assist in developing and leading workshop activities for mentees.
  • Co-plan and co-lead social events focused on belonging that serve to connect mentees and other students.
  • Connect mentees to LGCIE's staff, services, and resources.
  • Accompany mentees to campus events and student organization meetings to help them find community.
  • Perform office assistant duties when needed.
  • Other duties as assigned.

Time Commitment

  • 6 hours per week
  • Must be available for all of the following dates & times:
  • Attend the full-day B.E.S.T. Mentor training on August 28, 2026.
  • Attend and assist with the B.E.S.T. Orientation on the afternoon of August 30, 2026.
  • Attend weekly team meetings during the semester.
  • Attend biweekly LGCIE student workers' meeting.

Eligibility requirements:

  • Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
  • Must have Work Study award in your financial aid package

Preferred Qualifications

  • Currently enrolled full-time students at BSU for at least two consecutive semesters with good conduct and academic standing (minimum GPA 2.3).
  • Excellent communication, interpersonal, and customer service skills.
  • Involvement with LGCIE resources, programs, and student success services or other similar initiatives.
  • Knowledgeable about campus resources and student platforms to provide information and answer questions about student experiences at BSU.
  • Time availability to mentor students and attend staff meetings (approximately 6 hours/week).
  • Organizational skills to maintain files on mentees, create reports, and perform other assigned tasks.
  • Collaboration skills to work effectively with the team.
  • Commitment to diversity, equity, student success, and promoting LGCIE to other students.
  • Past involvement in academic and/or co-curricular programs.
  • Experience working with students from diverse backgrounds.
  • Strong interest in learning about different cultures and diversity topics.
  • Experience navigating BSU systems and resources

Physical Demands

This position requires sitting/standing, interacting with various professional staff, and lifting items up to 15 pounds.

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Hourly Rate $15.50

Posting Detail Information

Posting Number Stu05966P Open Date Close Date 10/31/2026 Open Until Filled Yes Special Instructions to Applicants

For additional information about this position or for a status update of your application, please contact:

Anthony Ervin

aervin@bridgew.edu

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Are you a Bridgewater State University undergraduate student enrolled in a degree program registered for at least six credits?
  • Yes

  • No

    • Work Study is a requirement for this position. Students who meet certain financial criteria may be awarded Work Study through financial aid. Have you been awarded Work Study as part of your financial aid package?
  • Yes

  • No

    • Please provide the dollar amount of your Work Study award. This information is available in your financial aid package. If you need to verify, please contact your Financial Aid Counselor or the Financial Aid Office at 508-531-1341 or finaid@bridgew.edu

(Open Ended Question)

    • Have you ever worked on campus before?
  • Yes

  • No

    • Please provide the days and hours you would be available to work. Hours must be outside of your scheduled class times.

(Open Ended Question)

Documents Needed To Apply

Required Documents

  • Resume
  • Cover Letter
  • Class Schedule

Optional Documents

About the Company

B

Bridgewater State University