Work Study Office Assistant

Posting Details

Position Information

Title Work Study Office Assistant Position Description

The Division for Student Life is looking for an Office Assistant to support the Staff Assistant, Administrative Assistant, and Directors within the Student Life office. Hours for this position will be scheduled between Monday and Friday, 9:00 AM to 5:00 PM.

In this role, Office Assistants will:

• Communicate professionally through face-to-face interactions, phone calls, and email
• Participate in job-based learning through a combination of hands-on experience, online training, and asking questions to support understanding of the role
• Gain a broader understanding of student life and university departments
• Represent the Division for Student Life in all interactions with visitors and callers
• Practice confidentiality and professionalism when engaging in all communications and handling sensitive information, particularly student-related matters

Core responsibilities:

Front Desk & Customer Service Support

• Serve as the first point of contact for the Student Life main office by answering phone calls, greeting and assisting walk-in visitors, and responding to emails via Microsoft Outlook
• Provide a welcoming and helpful experience to students, staff, families and/or supporters
• Direct inquiries to appropriate office with connecting visitors or callers with campus resources
• Assists the Center for Student Support by welcoming students arriving for appointments, connecting with the Director on inquiries, and assisting students with scheduling appointments when needed
• Monitor and professionally respond to shared office inboxes
• Demonstrate confidentiality when handling student information and inquirie

Clerical & Administrative Tasks

• Perform basic clerical tasks such as printing, scanning, copying, and organizing documents
• Create and format documents, surveys, spreadsheets, and forms using Canva and Microsoft Office tools (Excel, Forms, PowerPoint, Teams, Word)
• Maintain office organization with supplies and swag items

Marketing & Content Creation

• Use Canva to design flyers, brochures, marketing material, presentations, and social media content that may include reels, stories, posts

Event & Program Support

• Assist with event setup, logistics, and breakdown for programs
• Support divisional tasks, special projects, and office-wide initiatives
• Support BSU Food Pantry needs at random with food deliveries or other pantry needs

Eligibility requirements:

• Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
• Must have Work Study award in your financial aid package

Preferred Qualifications

• Friendly and professional customer service skills
• Proficient experience using Canva in creating various content/documents
• Comfortable using Microsoft programs (Excel, Outlook, PowerPoint, Teams, Word) and basic computer technology
• Strong attention to detail
• Dependable and able to arrive on time and consistently for scheduled shifts
• Positive attitude and willingness to learn
• Strong verbal and written communication skills
• Ability to manage multiple tasks and priorities within a shift
• Ability to work respectfully with people from different backgrounds and experience
• Committed to creating a welcoming and inclusive environment within our office

Physical Demands

• Delivery of food pantry produce/items with the use of a hand truck
• Occasional deliveries across campus to divisional offices pulling a wagon
• Occasional lifting of storage bins to and from closet areas

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Hourly Rate $15.00

Posting Detail Information

Posting Number Stu05961P Open Date 07/20/2026 Close Date 09/11/2026 Open Until Filled Yes Special Instructions to Applicants

For information on this position or for a status update on your application, please email

Jocelyn Medeiros, j20medeiros@bridgew.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you a Bridgewater State University undergraduate student enrolled in a degree program registered for at least six credits?

• Yes

• No

• • Work Study is a requirement for this position. Students who meet certain financial criteria may be awarded Work Study through financial aid. Have you been awarded Work Study as part of your financial aid package?

• Yes

• No

• • Please provide the dollar amount of your Work Study award. This information is available in your financial aid package. If you need to verify, please contact your Financial Aid Counselor or the Financial Aid Office at 508-531-1341 or finaid@bridgew.edu

(Open Ended Question)

• • Have you ever worked on campus before?

• Yes

• No

• • Please provide the days and hours you would be available to work. Hours must be outside of your scheduled class times.

(Open Ended Question)

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Class Schedule

Optional Documents