Communication Skills, Customer Support/Service, Educational Administration, Event Management, Mentoring, Student Services, University/School Policies
Learning Objectives:
First Jennings Near Peer Mentors are Tri-C students who were part of the College Credit Plus (CCP) program and now want to help current CCP students who are taking classes at Tri-C. By sharing their own success stories, these mentors can inspire and help new CCP students feel more connected and confident. Mentors may work in person at certain campus locations, online, or in a mix of both.
Student workers in this role will:
- Build strong communication and professional skills.
- Learn useful skills in mentoring, customer service, and planning events.
- Work with students from different backgrounds and share advice on how to succeed in college.
- Get familiar with college tools like My Tri-C Space and Brightspace and help students with basic tech questions like logging in, using email, or finding information on Tri-C's website.
- Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
- Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and being enrolled in a class.
- First Jennings Near Peer Mentors Tri-C students who participated in CCP and are interested in working with current CCP (secondary) students enrolled at Tri-C. Their success post-CCP will inspire hope and fostering a sense of belonging for current CCP students.
- Services may be provided in person at select campus locations, virtually, or using a hybrid
Student workers in this role will:
- Build strong communication and professional skills.
- Learn useful skills in mentoring, customer service, and planning events.
- Work with students from different backgrounds and share advice on how to succeed in college.
- Get familiar with college tools like My Tri-C Space and Brightspace and help students with basic tech questions like logging in, using email, or finding information on Tri-C's website.
- Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
- Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and being enrolled in a class.
- First Jennings Near Peer Mentors Tri-C students who participated in CCP and are interested in working with current CCP (secondary) students enrolled at Tri-C. Their success post-CCP will inspire hope and fostering a sense of belonging for current CCP students.
- Services may be provided in person at select campus locations, virtually, or using a hybrid
Student employees in this role will:
- Develop professional skills and communication skills
- Gain transferable skills in peer mentorship, customer service, and event coordination.
- Work with diverse populations and provide tips on being a successful student
- Learn and have a working knowledge of college technologies (My Tri-C Space, Brightspace, etc.) and assist students with general technical questions regarding student login, using student email, or navigating Tri-C's website.
- Become adept at interpreting student needs and linking them to appropriate early college, student and academic services, academic schools, and resources available to CCP students.
- Increase confidence in assisting students with navigating and working through emotional barriers associated with learning college processes policies that may arise when enrolling, scheduling, and taking courses.
C
Cuyahoga Community College