Worker''s Compensation Claims Manager

Responsibilities

This role is remote but will require candidates to be onsite 1-2x a month at our Rosemont, IL Headquarters.

Position Responsibilities:

• Oversee and strategize the investigation, evaluation, and resolution of claims to ensure timely, accurate outcomes
• Partner with the TPA and key stakeholders (HR, Risk Management, Legal, Operations, Safety, Corporate Nurses, Medical Providers, Excess Carriers) to ensure effective claim management, regulatory compliance, and timely care
• Provide financial oversight, including reserve management, settlement evaluation and authority, escalation to excess carriers, and development of settlement strategies (e.g., annuities, MSAs)
• Lead TPA oversight through claim reviews, audits, and claims examiner performance management to ensure adherence to service expectations, best practices, and customer experience
• Identify and resolve complex claim issues through cross-functional collaboration
• Evaluate and enhance return-to-work programs across locations
• Occasional travel as needed
• Other projects or duties as assigned

Qualifications

Required Education and Experience:

• Bachelor''s Degree with 6 plus years of related experience or High School Diploma/General Education Diploma with 9 plus years of specific experience

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.