Workers Compensation Consultant

• Monitors claims activities and results, facilitating the resolutions of claims as needed

• Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier

• Ensures the accuracy and completeness of claim forms

• Reviews claim status, action plans, and reserves by applying advanced problem solving skills

• Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard

• Coordinates and perform cost containment surveys to evaluate Client's existing cost management programs

• Negotiates changes in reserves for a positive Client outcome

• Provides status reports to Clients, also ensuring internal Clients are well informed

• Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients

• Evaluates Client's existing claim program and Client needs

• Develops and implements Claims Management Programs, with periodical post-implement reviews

• Coordinates Client meetings to review claims programs

• Develops yearly service plans for each Client's policy

• Coordinates and attends regularly scheduled claims review meetings with Clients

• Develops audit sheets, summarized findings and calculations with a writer report

• Leads wrap-up audit meetings

• Reviews loss history, providing recommendations to improve Client position

• Cultivates strong working relationships with stakeholders, including: Clients, Producers, Client service staff, and Carriers

• Researches industry trends and governmental regulations

• Performs other responsibilities and duties as needed

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