We are seeking a knowledgeable and detail-oriented Workers’ Compensation Representative to manage workers’ compensation claims and ensure timely, accurate processing in compliance with state and federal regulations. The Workers’ Compensation Rep will serve as the primary liaison between employees, medical providers, insurance carriers, and internal departments to facilitate claims, monitor cases, and support injured employees through the process.
Coordinate and manage the end-to-end workers’ compensation claims process.
Act as the primary point of contact for employees, supervisors, medical providers, and insurance adjusters.
File and track claims with insurance carriers, ensuring timely reporting and documentation.
Review medical reports, work restrictions, and treatment plans to support case management.
Communicate with employees regarding claim status, benefits, and return-to-work expectations.
Assist in developing modified duty/return-to-work programs in collaboration with HR and supervisors.
Maintain accurate and confidential claim records, reports, and correspondence.
Monitor compliance with state and federal workers’ compensation laws and internal policies.
Analyze claims trends and provide recommendations to reduce workplace injuries and costs.
Support safety and risk management initiatives to promote a safe work environment.
High school diploma or GED required; Associate’s or Bachelor’s degree in Business, HR, Healthcare, or related field preferred.
2–3 years of experience in workers’ compensation claims, case management, or insurance claims handling.
Strong knowledge of workers’ compensation regulations and claims procedures.
Excellent communication and interpersonal skills with a customer-service mindset.
Strong organizational skills and attention to detail with the ability to manage multiple cases.
Proficiency in claims management systems, EMR/EHR, and Microsoft Office Suite.
Career Strtegies Group is a national, full service recruiting, outplacement and career services organization. The firm specializes in the career needs of attorneys, financial professionals, and C-suite and other senior executives. It also has a smaller recruiting operation for healthcare professionals and administrators in the NY, CT and NJ area. The firm has particular experience with professionals aged 50+, and in the area of career change for attorneys and professionals. Firm founder Bruce Blackwell is an original member of the career transitions team established by the New York City Bar Association, and is a noted author and lecturer on career issues for lawyers and other professionals.