Workflow Coordinator

Careerscape is recruiting on behalf of our client, a growing logistics and supply chain organization, for a remote Workflow Coordinator to join their operations team. This entry-level role is built for someone who loves keeping things organized and moving, acting as the connective tissue between departments so that shipments, orders, and hand-offs never stall out. If you are detail-oriented, proactive, and energized by solving small problems before they become big ones, this is a great way to launch a career in supply chain operations.

Day to day, you will track tasks across multiple teams, monitor shared dashboards and queues, and reach out the moment something looks off schedule. The best fits here are natural organizers who communicate clearly, are comfortable juggling several moving pieces at once, and take genuine satisfaction in spotting a bottleneck before it causes a delay. No prior logistics experience is required, just strong follow-through, curiosity about how processes work, and a willingness to learn the systems that keep freight and orders on track.

Responsibilities

• Monitor daily workflows across departments to ensure tasks and hand-offs stay on schedule
• Track shipments, orders, and process steps in supply chain management systems
• Identify bottlenecks or delays and escalate them to the appropriate team promptly
• Maintain accurate records of workflow status, exceptions, and resolutions
• Communicate with internal teams and external partners to confirm hand-off completion
• Support process documentation and help identify opportunities for efficiency improvements
• Generate routine status reports and workflow summaries for management
• Respond to inquiries about order or task status from internal stakeholders
• Assist in coordinating schedules between warehouse, transportation, and customer service teams
• Help onboard new workflow tools or system updates as they are rolled out

Requirements

• High school diploma or equivalent required, associate or bachelor degree preferred
• Strong organizational skills with high attention to detail
• Comfortable working with spreadsheets and basic data entry
• Clear written and verbal communication skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Problem-solving mindset with a proactive approach to flagging issues
• Basic proficiency with Microsoft Office or Google Workspace
• Reliable home internet connection and a dedicated remote workspace
• Prior internship or customer service experience is a plus but not required

Benefits

• Medical, dental, and vision insurance
• 401k retirement plan with company match
• Paid time off and paid holidays
• Fully remote position with flexible scheduling
• Home office stipend for remote equipment
• Professional development and training opportunities
• Career growth path into supply chain and operations roles
• Employee assistance program
• Collaborative and supportive team culture
• Paid parental leave