Workforce Development Life Coach

Workforce Development Life Coach

Salary

$64,646.40 - $79,476.80 Annually

Location

Various Locations, CA

Job Type

At-Will Non-Exempt

Job Number

26-26

Department

Community Affairs

Opening Date

02/25/2026

• Description
• Benefits
• Questions

Please go to http://www.hacla.org/careers for details of this position and to apply.

JOB DESCRIPTION

Definition: Under general direction and supervision, the Workforce Development Life Coach performs personal and group support engagement activities to identify, break down and address barriers to employment and personal development for clients in the Workforce Development Unit. Incumbents in the position will assist, assess and connect clients with available service options, resources, and support services to meet their specific needs for long term success in employment and self-sufficiency.

Characteristics of the Class: The Workforce Development Life Coach is responsible for outreach and recruitment efforts, and maintenance of grant-funded clients in the Workforce Development Unit through a process of enlistment, training, placement and post-placement support. With a collaborative approach involving personalized individual needs assessments, case planning, plan implementation of service delivery, monitoring and appraisal, the incumbent will work with co-located partners and a Job Development team to develop employment and/or career plans with each client with the ultimate goal of job and/or career placement that includes self-employment, job retention and career advancement. The incumbent will also provide long and short term counseling, referrals, and follow-up support services and employment expansion resources for clients who may have a history of joblessness or under-employment, or multiple barriers to employment entry such as health and mental health challenges, incarceration, limited English proficiency, illiteracy and housing instability.

Examples of Essential Duties:

• Perform eligibility screenings, intake and assessment of clients for enlistment into program and other supportive services in the Workforce Development Unit.
• Develop goal-oriented individual employment and/or career plans through a process of case planning, plan implementation of service delivery, monitoring and appraisal.
• Evaluate and connect clients to available service options, resources and support services to further their goals and plans, including but not limited to job training and placement, barrier removal assistance, healthy living, family and childcare support, short and long term counseling, transportation resources, etc.
• Working collaboratively with community partners, conduct outreach and recruitment efforts through various platforms such as orientation meetings with clients in-person, through telephone calls, and/or virtually, social media promotions, etc.
• Assist with employer engagement to facilitate success of client referrals and early intervention in issues as they arise during first few months of employment.
• Working directly with clients, assist with the establishment of proper life management tools to help them develop a system of support for managing a healthy work-life balance.
• Respond to crisis phone calls, walk-ins and link clients to supportive resources.
• Work collaboratively with staff, resident leaders, and other social service providers to develop and facilitate a Job Club and/or mentorship support groups, as well as planning and executing job fairs, and assisting with expanding vocation development partners.
• Join forces and network with Community Based Organizations, Employers, on-site staff and internal and external partners to enhance program service delivery.
• Attend meetings and trainings to improve skill sets and knowledge of best practices.
• Accurately document and maintain timely case management records consistent with client participation in the program.
• Assist in required grant reporting on a variety of data and metrics and prepare monthly, quarterly and annual reports on client file data.
• Perform other job-related duties as needed.

Knowledge, Skills and Abilities:

Requires knowledge of principles and practices of human and social behaviors, group dynamics, community engagement outreach and case management processes; knowledge of barrier removal processes in support of employment and career development; knowledge of training and best practices of job placement methods and approaches; knowledge of social service programs related to mental illness, substance abuse, domestic violence, homelessness, and aging; the ability to work with and empathize for persons in vulnerable populations, such as low-income and multi-ethnic communities who have limited access to resources; excellent listening skills with the ability to provide crisis intervention, de-escalation and consensus building among and between diverse groups of people; ability to research, coordinate and navigate resources; work independently with little direction; establish and maintain effective working relations with others; gather, reconcile, and interpret data; accurately document, compile and maintain information for files and reports; meet schedules and timelines; strong interpersonal, written and oral communication skills; ability to present ideas and concepts persuasively to large audiences; proficient ability to operate computers and utilize software and applications relevant to tasks at hand (i.e.: Microsoft Office Suite, Google platforms, social media platforms, recruitment tracking tools etc.). Knowledge of Airtable and other data tracking platforms are helpful.

Required Qualifications: Graduation from a four-year accredited college or university with specialization in Social Work, related field or relevant experience.

Minimum of 3 years of experience in case management or non-profit management working with vulnerable populations and knowledge of job development and/or community resources in the South Los Angeles/Watts area is a must.

Preferred Qualifications: Master's degree in Social Work, related field or relevant experience preferred. If no Master's degree, an additional two years of case management experience and service coordination work preferred. Work experience specifically in an organization aimed at career building and readiness desired. Bilingual in Spanish highly preferred.

Special Requirements: Must possess a valid California Class "C" Drivers License.

APPLICATION PROCESS

Applications will be reviewed for relevant experience, education, and/or training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most-qualified applicants will be considered and may be invited to the interview and selection process.

SELECTION PROCEDURE

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

HIRING INFORMATION

All job offers are contingent upon providing a successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at step one of an eight step salary range unless there are special exceptions in accordance with agency Personnel Rules.

DISABILITY ACCOMMODATION

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call (213) 252-5400 or email Recruitment@hacla.org no less than 72 hours prior to testing date for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

We are an Equal Opportunity/Affirmative Action Employer.

Pursuant to the Housing Authority of the City of Los Angeles Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at:

http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf

Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.

HACLA Benefits

• Medical/Dental/Vision Plan:

• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable

• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable

• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable

• $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.

• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.

• Short-Term Disability/Long-Term Disability/Mandatory Life:

• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan

• Pension Plan:

• HACLA retirement plan is the Public Employees Retirement System (PERS). Vesting is five (5) years.

• For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.

• For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.

• CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.

• General Leave/Holidays/PTO:

• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.

• Newly Hired Annual Accruals:

• At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)

• Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)

• Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)

• Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)

• Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)

• American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)

• 14 Observed Holidays:

• New Years Eve; New Years Day; Martin Luther King Jr's Birthday; Presidents Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran's Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.

• 12 Floating Holiday hours annually

• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.

• Additional Optional Benefits:

• Pre-Tax Deferred Compensation 457 Plan

• Group term life insurance

• Flexible Spending Account Options

• Tuition Reimbursement Program

• Employee Assistance Program

• Flexible Work Schedules

• Partial Telework Program

• Temporary Casual/Per-Diem employee are eligible to enroll/receive the following benefits:

• Kaiser Medical Insurance - 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.

• Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.

• Eligible casual employees may enter as Classic or PEPRA members if qualifying requirements are met.

• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).

Note: Temporary casual/per-diem employees are able to work up to 40 hours per week as necessary.

• Availability of benefits are dependent upon employment eligibility status with HACLA*

01

Did you graduate from an accredited college or university with a Bachelors Degree in Social work, related field or relevant experience?

• No
• Yes

02

Do you have a minimum of 3 years of experience in case management or non-profit management working with vulnerable populations and knowledge of job development and/or community resources in the South Los Angeles/Watts area?

• No
• Yes

Required Question

Employer Housing Authority of the City of Los Angeles

Address 2600 Wilshire Blvd., 3rd Floor

Los Angeles, California, 90057

Phone 213-252-5400

Website http://www.hacla.org