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Workforce Operations Manager

IMPACT WORKFORCE SOLUTIONS

Monroe, NC

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Address Management, Analysis Skills, Applicant Tracking System, Background Investigation, Billing, Candidate Qualification, Coaching, Communication Skills, Customer Relations, Employee Relations, Employee Terminations, Exceeded Sales Goal, Forecasting, HRIS/HRMS, Human Capital, Logistics, Manufacturing, Mentoring, Microsoft Office, Microsoft Product Family, Onboarding, Operational Support, Operations Management, Order Management, Order/Customer Fulfillment, Problem Solving Skills, Recruiting Strategy, Recruiting/Staffing Agency, Risk Management, Support Documentation, Team Player, Time Management, Workforce Management
LOCATION
Monroe, NC
POSTED
4 days ago
Workforce Operations Manager
Monroe, NC
Full-time | Benefits

Position Overview 
We are looking for a Workforce Operations Manager in Monroe, NC to lead the recruitment of top talent and manage staffing operations within our enhanced MSP platform. Reporting to the IWS Director, you will be responsible for employee engagement, recruiting talent for manufacturing and logistics positions, ensuring that labor management goals, and forecasted headcount targets are exceeded.

Hours: 1st shift - Monday – Friday (must be flexible to assist other shifts as needed)

Job Responsibilities 
  • Manage requisitions, order fulfillment and onboarding employees.
  • Qualify and place candidates for open positions.
  • Coordinate orientation and onboarding for new hires.
  • Conduct background checks, drug screenings, and timely onboarding.
  • Assist with payroll and billing as needed.
  • Assist in employee terminations while mitigating risks.
  • Serve as a contact for hiring managers, client HR, and employees.
  • Collaborate with client managers to address recruiting and retention challenges.
  • Evaluate and refine recruiting strategies and plans.
  • Assist with coaching, counseling, and mentoring to staff.
  • Support IWO Operations Manager with employee relations investigations, providing necessary support and documentation.
  • Other duties as needed or assigned 
Job Requirements 
  • Bachelor’s Degree or equivalent experience 
  • 1-3 years’ experience to include Staffing, Recruiting, and/or Client Relationship role  
  • Working knowledge of HRIS/ATS systems preferred 
  • Proficient in Microsoft Office products 
  • Excellent analytical and problem-solving skills 
  • Strong communication skills 
Company Summary

No matter what stage of your career, Impact Workforce Solutions can help you achieve your goals and realize your full potential.  At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry.  With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.

We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in Monroe, NC. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity. 
 

Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

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About the Company

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IMPACT WORKFORCE SOLUTIONS

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