Workforce Optimization Program Manager

Workforce Optimization Program Manager

Dallas, Texas, Remote Other Staff

Category Business & Operations Job ID 2603026718

Status Full Time Shift Day

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Overview

Who We Are

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our Story

We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we''ve grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.

We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.

Our Impact Today

Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet''s operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.

Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.

Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.

Job Summary

Reporting to the Workforce Operations Strategy & Optimization Leader, this role will focus on driving operational process optimization and efficiencies through all aspects of the workforce. This includes identifying opportunities, being involved in solution design, technology selection and integration, and implementation. Specifically, this role will lead the project management components of this work while bringing to bear subject matter knowledge in talent acquisition, HR processes, onboarding, orientation, and labor management. The ideal candidate will have a strong background in workforce operations, which may include TA, HR or labor/productivity, process improvement methodologies, and project management.

Responsibilities

Process Optimization & Operational Excellence

• Analyze current workforce and recruitment workflows and tools and identify areas for improvement to increase efficiency and effectiveness.
• Develop, document, and implement scalable processes to enhance user experience and effectiveness.
• Ensure compliance with policies, legal and regulatory requirements, and industry best practices.
• Work cross-functionally with HR, IT, and other departments to improve systems and tools.

Project Management & Strategic Initiatives

• Manage and report out on recruitment and workforce-related projects, such as system implementations, process automation, and reporting enhancements.
• Drive continuous improvement initiatives by leveraging data insights and stakeholder feedback.

Data & Technology Management

• Support monitoring workforce metrics and KPIs to identify trends, gaps, and opportunities for improvement.
• Partner with HRIS and IT teams to optimize the use of applicant tracking systems (ATS), core HR, onboarding and other systems
• Support system migrations, integrations, and user training

Stakeholder Collaboration & Support

• Serve as a key resource for recruiters, hiring managers, and HR teams in process implementation and troubleshooting.
• Provide training and documentation to ensure alignment with updated policies and system

Qualifications

Requirements

• Bachelor's degree in Business Administration, Economics or similar field (an additional 5 years of experience may be considered in lieu of a degree). High school diploma/GED required.
• 2+ years of experience in recruitment operations, HR project management, or process improvement
• Advanced knowledge of Microsoft products such as PowerPoint, Word, and Visio
• Intermediate proficiency in Excel, including building and analyzing pivot tables and using VLOOKUP functions for data management and reporting
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong understanding of workforce technology, which can include applicant tracking systems (ATS), HR Technology, or labor/productivity systems
• Excellent organizational, communication, and stakeholder management skills

Preferred Qualifications

• Experience in healthcare recruiting or workforce management environments
• Familiarity with ATS, CRM, workforce planning, or HR systems
• Experience supporting large-scale change initiatives or system rollouts
• Knowledge of recruiting metrics, workforce analytics, and reporting
• Comfortable leading virtual live training sessions, developing clear user guides, and providing end-user support during new process or system launches.
• Project management certification or formal training (e.g., PMP, Agile, Lean, Six Sigma) is a plus

Compensation

• Base pay: $85,250 - $120,000annually. Compensation depends on location, qualifications, and experience.

Benefits

The following benefits are available, subject to employment status:

• Medical, dental, vision, disability, AD&D, and life insurance
• Paid time off (vacation & sick leave)
• Discretionary 401k match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• Paid sick leave and other leave benefits are provided in accordance with applicable federal, state, and local laws.

Organization Description

Careers at Tenet

At Tenet Healthcare, the heart of what we do centers on caring with compassion, which ultimately creates a bond between our caregivers and patients. Everyone contributes to these moments, whether providing care directly or supporting those who do.

As an organization, we provide employees with resources, tools and support to serve our patients and customers in the best way possible. We also take care of one another, helping team members further develop their career pathways and maximize their potential.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603026718

Salary: $85,250 - $120,000 Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience *Calculated based on a full time position

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