Workforce Scheduling Application Functional Lead, Sr

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Senior Workforce Scheduling Application Functional Lead, you'll provide senior-level functional leadership and support for enterprise workforce scheduling solutions. You'll serve as the functional owner for scheduling configuration, governance, optimization, reporting, testing, and operational support while partnering with staffing, timekeeping, payroll, human resources, information systems, and operational leaders.

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children''s without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Qualifications

Bachelor's degree required

Master's degree in health care administration, business administration, information systems, or a related field preferred

Five years of workforce management, scheduling systems, health care operations, or business systems experience required

Three years of experience supporting workforce management applications, including advanced scheduling and on-call scheduling, preferred

Experience supporting integrated workforce management, timekeeping, and payroll environments preferred

Job Duties & Responsibilities

Leads functional oversight of workforce scheduling capabilities, including advanced scheduling, on-call scheduling, self-scheduling, and open shift management

Establishes scheduling standards, governance processes, configuration best practices, and operational workflows

Leads scheduling optimization initiatives to improve workforce utilization, staffing effectiveness, and employee experience

Serves as the primary liaison to central and operational staffing offices, including inpatient nursing and other clinical and support areas

Facilitates requirements gathering, prioritization, issue resolution, and governance discussions with stakeholders

Provides advanced functional support and configuration management for scheduling templates, open shift workflows, staffing rules, and schedule-generation settings

Supports system upgrades, releases, testing, validation, and enhancement deployments

Ensures scheduling configurations align with timekeeping, payroll, pay-rule, labor-policy, and operational requirements

Evaluates downstream impacts of scheduling changes and partners with payroll and timekeeping teams during testing and configuration reviews

Develops scheduling dashboards, scorecards, and workforce-management reports

Monitors schedule effectiveness, open shifts, overtime, staffing coverage, and utilization metrics

Provides data-driven recommendations to operational leaders to improve scheduling performance

Leads functional design, testing, validation, deployment, training, communications, and organizational adoption activities

Job Duties & Responsibilities

Leads functional oversight of workforce scheduling capabilities, including advanced scheduling, on-call scheduling, self-scheduling, and open shift management

Establishes scheduling standards, governance processes, configuration best practices, and operational workflows

Leads scheduling optimization initiatives to improve workforce utilization, staffing effectiveness, and employee experience

Serves as the primary liaison to central and operational staffing offices, including inpatient nursing and other clinical and support areas

Facilitates requirements gathering, prioritization, issue resolution, and governance discussions with stakeholders

Provides advanced functional support and configuration management for scheduling templates, open shift workflows, staffing rules, and schedule-generation settings

Supports system upgrades, releases, testing, validation, and enhancement deployments

Ensures scheduling configurations align with timekeeping, payroll, pay-rule, labor-policy, and operational requirements

Evaluates downstream impacts of scheduling changes and partners with payroll and timekeeping teams during testing and configuration reviews

Develops scheduling dashboards, scorecards, and workforce-management reports

Monitors schedule effectiveness, open shifts, overtime, staffing coverage, and utilization metrics

Provides data-driven recommendations to operational leaders to improve scheduling performance

Leads functional design, testing, validation, deployment, training, communications, and organizational adoption activities