Workplace Engineer

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:

We seek professionals who have successfully led and delivered modern transformations..

Key job responsibilities include:

Design and deliver telemetry-driven insights by integrating operational, endpoint, network, support, and employee experience data. Establish KPIs and baselines, identify trends and root causes, measure service improvements, and enable data-driven decision making through dashboards and analytics.

Key Skills:

Digital Experience Monitoring (DEX), Telemetry, SQL, Data Analytics, Dashboarding, ITSM Platforms, KPI Development, Root Cause Analysis, Data Integration, Automation & Reporting.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.