Workplace Experience Coordinator

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.

As a global leader in snowboarding, we're committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all.

Role Overview

The Workplace Experience Coordinator is the connective tissue of Burtons Burlington, VT headquarters. This role is simultaneously the first face employees and visitors encounter and a behind-the-scenes operator who keeps recurring programs, company events, and the daily rhythm of the office running without disruption. It is a high-volume, high-variety position that requires equal parts operational precision, relationship-building, and proactive problem-solving.

Key Responsibilities

Catering Program Management: Own and execute Burtons recurring catering program - Tuesday lunches and Thursday breakfasts - across approximately 48 weeks per year. This is a fully managed operational program, not a scheduling task.

• Plan, coordinate, and execute biweekly catering within approved annual budget parameters
• Process invoices accurately and on time; prevent and escalate delays proactively
• Evaluate and onboard 1-2 new vendors per year with documented backup alternatives
• Identify and communicate contingency solutions when disruptions occur
• Maintain vendor relationships and ensure all accounts are correctly set up in Concur

Event Support & Ownership: Contribute meaningfully to major Burton company events year-round and serve as the primary owner of the Summer Event Series from planning through execution.

• Own the Summer Event Series end-to-end: logistics, budget, coordination, and post-event debrief
• Support major annual events (Bolton Night, Holiday Stroll, Company Meetings, GTM Weeks, etc.) across planning, logistics, setup, and breakdown
• Contribute proactive brainstorm ideas at each event cycle
• Partner cross-functionally with Executive Assistants, Events, Activation, and Grassroots teams within agreed timelines

Guest & Visitor Experience: Serve as the first point of contact for all guests, candidates, and visitors to Burlington HQ.

• Execute visitor check-in and badging consistently and accurately
• Maintain a welcoming, professional front desk presence at all times
• Represent Burtons culture in every interaction

Building Operations & Ambiance: Maintain the physical environment of the office to ensure a clean, well-stocked, and functional workspace.

• Keep lobby, kitchen, and common areas maintained to standard daily
• Place weekly supply orders reliably; identify and resolve stock issues proactively
• Process vendor payments on time; escalate potential delays before they become overdue

Administrative Support

• Provide accurate, timely administrative support across select recurring programs.
• Manage New Rider Program gear with high accuracy across selection, tracking, and distribution
• Maintain the fan mail wall with monthly updates; fulfill sticker requests without backlog

Qualifications

Required

• 2+ years of experience in office coordination, administrative, or hospitality role
• Demonstrated ability to manage multiple concurrent workstreams without dropping details
• Experience managing vendor relationships and processing invoices or expense reports
• Strong organizational skills with a proactive, solutions-first approach
• Professional interpersonal skills and the ability to represent the company to external guests
• Comfort working in a fast-paced environment with shifting priorities and high daily volume
• Proficiency in Microsoft Office Suite and expense management tools (e.g., Concur or similar)
• Discretion when handling confidential information

Preferred

• Experience supporting or coordinating company events, including logistics and on-site execution
• Background in catering coordination, food & beverage, or vendor management
• Familiarity with action sports, outdoor industry, or lifestyle brand environments
• Experience working with cross-functional teams including HR, Marketing, or Executive leadership

What Success Looks Like

In this role, success isnt measured by a single project - its measured by the cumulative, consistent reliability of dozens of moving parts. The ideal candidate is someone who takes ownership without being asked, communicates proactively when constraints arise, and understands that their work directly shapes the daily experience of everyone in the building.

A significant portion of Burtons internal culture and employee experience runs through this role. Were looking for someone who takes that seriously.

Though we wish we could reach out to all applicants personally, you will only be contacted directly should you be chosen to move forward in the process. Candidates not chosen for this particular opportunity are encouraged to check back often for other roles as they are posted. Keep trying!

Work Location Eligibility: Burton Snowboards is currently able to hire for this position in the following states: California, Colorado, Connecticut, Washington D.C., Florida, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Vermont, Washington, West Virginia, and Wisconsin. Candidates MUST reside in one of these locations at the time of hire.