Job Description
JOB TITLE: Workstation Analyst (No C2C)
LOCATION: Concord, NC (only onsite)
INDUSTRY: Pharmaceutical
JOB DESCRIPTION: The Workstation Analyst will serve as a key IT partner to site functional areas and Site IT Leadership, leading support activities for critical laboratory, manufacturing, and operational applications that ensure the reliable supply of medicines to patients. This role combines technical workstation engineering, infrastructure support, application lifecycle management, and stakeholder coordination to align local site requirements with global IT initiatives, patching schedules, maintenance activities, and corporate lifecycle management (LCM) objectives. The analyst will provide technical leadership, infrastructure expertise, validation support, and governance oversight for regulated GMP environments.
RESPONSIBILITIES:
REQUIREMENTS:
PREFERRED:
Best In-Class-Benefits: We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including:
About Theoris: Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
LOCATION: Concord, NC (only onsite)
INDUSTRY: Pharmaceutical
JOB DESCRIPTION: The Workstation Analyst will serve as a key IT partner to site functional areas and Site IT Leadership, leading support activities for critical laboratory, manufacturing, and operational applications that ensure the reliable supply of medicines to patients. This role combines technical workstation engineering, infrastructure support, application lifecycle management, and stakeholder coordination to align local site requirements with global IT initiatives, patching schedules, maintenance activities, and corporate lifecycle management (LCM) objectives. The analyst will provide technical leadership, infrastructure expertise, validation support, and governance oversight for regulated GMP environments.
RESPONSIBILITIES:
- Partner with Site Functional Areas and Site IT Leadership to support and maintain critical laboratory and operational applications.
- Coordinate with global and local IT teams to ensure timely communication regarding system patching, maintenance activities, and service outages.
- Lead technical requirements analysis and workstation infrastructure design activities.
- Collaborate with hardware and software vendors to define system requirements, operating system compatibility, hardware specifications, and associated costs.
- Install, configure, and support workstation hardware, software, and peripheral devices.
- Provide qualified and compliant infrastructure platforms for laboratory and manufacturing environments.
- Train end users on workstation operations, software functionality, networking, and related technologies.
- Troubleshoot and resolve infrastructure and application issues across multiple platforms and technologies.
- Serve as a technical consultant for infrastructure design, compatibility assessments, backup solutions, and configuration management.
- Develop strategies for current and future workstation hardware and software upgrades.
- Perform operating system, workstation, laboratory application, and automation system upgrades.
- Create and maintain technical documentation supporting validation, testing, and system lifecycle activities.
- Support validation efforts by providing technical design documentation and infrastructure specifications.
- Ensure GMP data integrity and compliance requirements are incorporated into workstation and application support activities.
- Collaborate with site organizations and enterprise IT teams to drive best practices, governance processes, and service support improvements.
- Align workstation and infrastructure support strategies with corporate Lifecycle Management (LCM) initiatives.
REQUIREMENTS:
- Workstation infrastructure design and support
- Windows Operating Systems (Windows XP, Windows 7, Windows 10)
- Linux administration and support
- Citrix environments
- Virtual Desktop Infrastructure (VDI)
- RealVNC
- IGEL technology/thin clients
- Workstation hardware deployment and support
- Software installation, configuration, and upgrades
- Networking fundamentals and troubleshooting
- Telecom systems support
- Infrastructure lifecycle management and patching
- Hardware and software compatibility analysis
- Technical documentation development
- Validation support and testing documentation
PREFERRED:
- Pharmaceutical, biotech, or regulated manufacturing environment experience
- Laboratory systems support experience
- Manufacturing automation systems support
- Experience working within global IT organizations
- Familiarity with corporate Lifecycle Management (LCM) programs and governance processes
- GMP, GxP, or validated systems experience preferred
Best In-Class-Benefits: We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including:
- Robust Health Insurance
- 401(k) plan
- PTO
- Paid holidays
About Theoris: Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Numbers & Facts
| Location | Concord, NC |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
Skills
- Analysis Skillsunmatched
- Automation Systemsunmatched
- Best Practicesunmatched
- Biotech and Pharmaceuticalunmatched
- Business Strategyunmatched
- Citrix Product Familyunmatched
- Computer Workstationsunmatched
- Configuration Managementunmatched
- Customer Relationsunmatched
- Data Qualityunmatched
- Desktop Virtualizationunmatched
- GMP (Good Manufacturing Practices)unmatched
- GxPunmatched
- Hardware Administrationunmatched
- Hardware Specificationunmatched
- Health Insuranceunmatched
- IT Requirementsunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Laboratoryunmatched
- Laboratory Operationsunmatched
- Laboratory Systemsunmatched
- Linux Administrationunmatched
- Maintenance Servicesunmatched
- Manufacturingunmatched
- Manufacturing Analysisunmatched
- Manufacturing Automationunmatched
- Manufacturing Operationsunmatched
- Manufacturing Softwareunmatched
- Manufacturing Systemsunmatched
- Medical Productsunmatched
- Microsoft Windows 7unmatched
- Microsoft Windows Operating Systemunmatched
- Microsoft Windows XPunmatched
- Multiplatform/Cross-Platformunmatched
- Network Administration/Managementunmatched
- Operating Systemsunmatched
- Peripheral Hardwareunmatched
- Problem Solving Skillsunmatched
- Regulatory Complianceunmatched
- Requirements Managementunmatched
- Software Administrationunmatched
- Software Configuration Managementunmatched
- Software Development Lifecycle (SDLC)unmatched
- Software Installationunmatched
- Software Patchesunmatched
- Software Upgradesunmatched
- Strategic Planningunmatched
- Support Documentationunmatched
- System Lifecycleunmatched
- System Validationunmatched
- Systems Administration/Managementunmatched
- Technical Consultingunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
- Technical Trainingunmatched
- Technical Writingunmatched
- Technical/Engineering Designunmatched
- Telecommunicationsunmatched
- Thin Clientsunmatched
- Time Managementunmatched
- Validation Testingunmatched
- Workstation Hardwareunmatched
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