Desktop Technician Location: Charleston, SC Contract: W2 only – 12 months with possible extension Pay: $27 /hour + optional medical, dental, vision, 401(k) match Overview Candidates should have a good understanding and knowledge of installing software and setting up hardware. Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive is required. The role involves troubleshooting and resolving imaging issues for standard PCs/laptops, tough books, tablets, etc., supporting cell phones and iPads, and supporting printers/plotters. Excellent customer service skills and the ability to interface with a wide variety of clients are essential. This position requires on-call rotation and a minimum of 3+ years of relevant experience. Key Responsibilities
Supports various connectivity requirements including, but not limited to, Ethernet and TCP/IP
Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team.
Configure and test client workstations to utilize VPN access using secure token identification.
Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
Install image systems with appropriate OS for client needs
Install and configure core applications once base OS image has been deployed
Required Skills
MUST have experience as a Desktop Technician/Administrator
MUST be able to troubleshoot and resolve any imaging issues for standard PCs/laptops, tough books, tablets, etc.
MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification
MUST have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive
Required Education
Minimum of High School Diploma or Equivalency (Required)
Preferred Skills
Preference for candidates who have worked as a LAN administrator in a regulated industry
#INDGEN #ZR
Numbers & Facts
Location
North Charleston, SC
Skills
Apple iPadunmatched
Cellular Telephoneunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Establish Prioritiesunmatched
Ethernetunmatched
Hardware Administrationunmatched
Hardware Installationunmatched
Identify Issuesunmatched
Laptop PCunmatched
Local Area Network (LAN)unmatched
Microsoft Outlookunmatched
Microsoft Windows Operating Systemunmatched
Network Administration/Managementunmatched
Network Connectivityunmatched
On Callunmatched
On Site Supportunmatched
Operating Systemsunmatched
PC (Personal Computer) Systemsunmatched
Plottersunmatched
Printersunmatched
Problem Solving Skillsunmatched
Productivity Managementunmatched
Software Administrationunmatched
Software Installationunmatched
Systems Administration/Managementunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Team Playerunmatched
Testingunmatched
VPN (Virtual Private Network)unmatched
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