Yard / Sales Associate

We are looking for a Yard/Sales Associate to provide excellent customer service, maintain our yard, and help customers load products . Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability. Retail sales, forklift, and pallet jack experience is highly desirable.

Responsibilities:

• Greet and direct customers
• Provide accurate information (e.g. *product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services Skills:
• Proven work experience as a Retail Sales
• Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environment
• Flexibility to work various shifts
• Fill customer propane tanks
• Load customers purchases into their vehicles
• Inventory product in the yard or on the retail floor
• Maintain organization of the yard my operating a forklift or pallet jack

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, weve remained small and very personal. Thats why we say a visit to Ace, is like a visit to your neighbor.