This includes ensuring timely completion of all training requirements, mentoring where needed throughout training and evaluating potential and current employee grooming skills • Communicate all daily/weekly communication to salon team and Store Manager including sales performance • Schedule weekly meetings with SM to discuss staffing, schedules, prior week's plan and forecast business review • Drive salon growth - calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, attending community events, holding in-store events, working with rescue groups and more • Lead salon team members by driving professional development, coaching for improvement and reviewing performance key metrics • Coaching and guiding the salon team to grow the business, team productivity and customer satisfaction. • Ensures the safety and well-being of animals • Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners • Practice Safety and Sanitization protocols • Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients • Maintains records of all pet clients to include services provided and vaccination records • Operate computer as needed • Recovery of store, if needed • Ensure the safety and well-being of live animals • Sanitize and maintain holding tanks and care for live animals as required • Complete all documentation associated with any of the above job duties • Enforce and follow all salon policies and procedures • May also be required to perform other duties as assigned.