Call Center Jobs in Maricopa, AZ

In this role, you'll engage in warm leads contact through outbound consultation with small business clients and working closely with a sales team who will present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s entering each consultation with curiosity or getting answers for customers quickly, consulting on products with compassion and a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

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Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.

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Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.

USAA is seeking a talented Manager, Health Solutions, to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health needs, and providing appropriate solutions to facilitate their financial security.

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Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs.

The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.

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Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs.

The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products.

The role involves handling inbound/outbound calls, confirming customer needs, routing qualified leads, scheduling callbacks, maintaining detailed notes, and supporting customers throughout the onboarding and documentation process. The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service.

We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.

We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.

-Partner with your Account Manager to identify top accounts, target skill sets, and key market segments .

We’re hiring Call Center Banking Specialists to support customers by answering questions, resolving issues, and recommending banking products and solutions that match each client’s financial goals. This role blends customer service + consultative sales in a fast-paced inbound call center environment.

This may include screening with a candidate as they arrive to the center, completing reference checks, background checks, drug tests, screening resumes and applications scheduling onsite interviews, and completing paperwork for each individual hire. · Provide outstanding customer service with talking with candidates about the TTEC experience, review applications, input data into ATS (Taleo), administer testing online, review AI prescreens and sending timely correspondence.

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This hybrid remote position reports to our 1355 W University Dr, Mesa, Az 85201 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

p>Work From Home (WFH) Requirements:

• You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

  How You'll Make an Impact:

  As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

Fields customer service inquiries and handles customer service transactions independently and proficiently: o Demonstrates appropriate active listening skills/confirms understanding of customer needs, issues, and requests o Uses authorized systems to gather information, provide information, and/or update customer records. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.

Please note: Vitalant does not currently hire individuals who reside in the following states — Alabama, Alaska, Connecticut, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

b>Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: • Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.

Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

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Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.

p>The primary functions of the Inbound Call Center Agent are to handle sales and service calls that come in from potential Customers, enter information into our database, and resolve Customer concerns while upholding the highest level of customer service.

The successful Inbound Call Center Agent (Full-time) candidate will have:

• A high school diploma or general education degree (GED).

With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard we strive to create outstanding and long-lasting relationships.

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:• Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.• Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.

Working from a prioritized queue, they will review order information, communicate progress updates, address customer inquiries, and ensure clients remain informed throughout the process. This role requires accurate documentation of all customer interactions, utilizing internal systems to track outreach efforts, maintain detailed records, and update order statuses.

Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services. This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.

The customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.

The chosen candidate will provide a variety of executive administrative functions to support the Owner and Executive Leadership Team of R+L Carriers in a professional and timely manner, which includes but is not limited to the following: Job responsibilities: Display professional phone etiquette. R+L Carriers is seeking highly organized, detail-oriented Call Center Clerks to work in our Phoenix, AZ Service Center office.

Enterprise Job Description:This job is responsible for resolving the day-to-day complex claims and escalations including in-depth analysis for fraud and non-fraud claims, handling complex decisions based on analytical research, established policies and procedures, and judgment. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

Excellent customer service skills, including an ability to proactively address customer issues and concerns, and the ability to forge strong working relationships with customers and colleagues. Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

p>Our Use of AI – We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

p>Our Use of AI – We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

1-800Accountant is the nation's largest virtual accounting services firm, dedicated to providing accessible and affordable tax and accounting solutions for small business owners across all 50 states. Optional Benefits: Various medical, dental, vision, and disability insurance options through Anthem BCBS, as well as Short-Term Disability, Critical Illness, Accident Insurance, Flexible/Dependent Care Spending, Health Savings Accounts, and Pet Insurance.

p>EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach.

p>Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

p>Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users.

• Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+.

Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

In this role, you will help candidates navigate the hiring journey, remove technical barriers, conduct virtual pre-hire appointments, and provide outstanding support through inbound and outbound communication channels.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

The Call Center Lead assists in the process of receiving referral calls, taking demographic dispatching appropriate clinicians for mental health assessments, entering call data and case status into data bases, verifying appropriate paperwork is thoroughly completed and assisting with coordination of individuals into treatment facilities. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

p>Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

p>Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

In this role, you will help candidates navigate the hiring journey, remove technical barriers, conduct virtual pre-hire appointments, and provide outstanding support through inbound and outbound communication channels.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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p>To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more.