Work collaboratively in a tightly integrated team environment, mentoring one another Communication: Communicate effectively through verbal and written mediums is an active/attentive listener and be open to constructive criticism Technical Job Responsibilities: Customer Relations: Work directly with customers, project managers, data administrators, database administrators, systems administrators, and architects on design, implementation, maintenance and security of in-house developed applications and 3rd party tools Development: Develops well-designed, testable, scalable, and efficient new code and modifies existing code based on customer requirements Documentation: Creates and maintains documentation for in-house developed and 3rd party applications with respect to purpose, customer scope/audience, data elements, nuances, etc. Participates in related vendor contracts, procurement, and cost optimization to ensure transparency and fiscal responsibility Conflict Management: Proactively addresses workplace challenges with fairness and professionalism, fostering a respectful and collaborative work environment, and escalating to IT Leadership as needed Project and Time Management: Organizational skills for meeting goals on time and in scope Strategy: Provides input to the development of strategies and solutions that impact university-wide technology operations and services.