Area Manager - Branch Banking (South Kitsap) Heritage Bank
Area Manager - Branch Banking (South Kitsap)Bremerton, WA
- $100,884–$126,105 / year
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li style="font-family:'arial' , sans-serif;font-size:14px;color:rgb( 0 , 0 , 0 )">Level II - 2+ years recent experience in commercial and/or retail branch banking, which includes cash handling, new accounts opening, documentation and compliance, relationship management and business development and sales skills, in a financial services industry required.
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p style="margin-left:0in">The Bank Operations team is seeking temporary deposit operations specialists (April - December 2026) who will be responsible providing accurate and efficient operational support for deposit products and services and exceptional customer service to internal and external customers in accordance with department and regulatory guidelines, and within prescribed deadlines.
Demonstrated success in leading high-impact IT-focused Mergers and Acquisitions projects with expertise in at least three of the following: systemintegration/separation, platform migration, IT architecture modernization,outsourcing of IT operations, or regulatory technology implementation; advancedprogram management skills, with the capacity to oversee large, complex projectsand deliver strategic insights to executive audiences; familiaritywith leveraging AI-powered platforms for due diligence, synergy analysis, andintegration/separation planning is a significant plus. Establish and manage program governance frameworks,ensuring rigorous oversight of execution across complex, multi-vendor paymentsenvironments; lead development of governance work products including statusreporting, risk management, and issue tracking; implement AI-powered tools forpredictive analytics on project timelines and risks and collaborate with seniorcross-functional teams to identify technology dependencies, risks, andopportunities across payments operations, product, risk, and compliancefunctions.
The Federal WayBranch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business.
Frequent travel is required; Willingness and flexibility to travel to other branch and customer business locations, as needed; valid driver’s license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions. Strong analytical reasoning, attention to detail, organizational, data review and time management skills, with the ability to accurately manage multiple assignments, goals, reporting requests and staffing schedules, ensuring priorities are set and commitments and deadlines are met, with minimal direction and supervision.
Develops and executes strategic plan with support of entire branch management team for branch success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank.
The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service. The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement.
The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service. The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement.
Experience in business development and community engagement, including building relationships with local businesses, community organizations, or referral partners to drive membership growth, brand awareness, and expanded product adoption. Represent BECU at community events, build relationships with local businesses and organizations, and collaborate with internal partners to drive membership growth, deepen relationships, and expand lines of business.
Serves in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
Growth Strategy & Execution:You'lllead the development and execution of Retail Delivery business development strategies that align with BECU's long-term strategic plan and deliver measurable growth outcomes. Program Leadership:You'lloversee Workplace Banking, Community Reputation Program (CRB), and Union Banking initiatives to deepen relationships, increase acquisition, and enhance brand visibility.
Workplace Banking & Flagship Programs:You'lllead large-scale initiatives, such as the Workplace Banking Program, to deepen relationships, drive member acquisition, and increase brand visibility. Market Strategy & Growth Leadership:You'lldevelop and execute business development strategies within your market that align with BECU's long-term strategic plan, driving sustainable membership and revenue growth.
Build, coach, develop, lead, and motivate a team of Branch Managers who can analyze client needs and recommending financial solutions that create lasting client relationships, ensuring understanding of Key's products and services, Key's sales and service process, and the competitive landscape, while instilling Key's vision and values with branch teams. Partner regularly with Business Banking and Private Bank Relationship Managers, Key Investment Services (KIS) Financial Advisors, Key Private Client (KPC) Leaders, and Mortgage Loan Officers in coaching sessions to develop the area strategies.
We seek creative individuals who think proactively about building relationships, delivering solutions, and representing WaFd in the communities we serve. Experience: Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.
We seek creative individuals who think proactively about building relationships, delivering solutions, and representing WaFd in the communities we serve. Experience: Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.
Identifies and closes ethical and appropriate sales and service opportunities for Retail Banking consumer and business customers and prospects, including deposit and lending products, additional banking services and external products through approved partners according to procedure. Performs senior level transactions including, but not limited to, complex account type account opening, account maintenance, customer problem resolution and business lending package reviews.
Engineering, or equivalent) or relevant professional certification (e.g., PMP, Six Sigma, Lean) + Hands-on experience in Cards & Payments, Retail Banking, or related financial services sub-vertical - bonus points if you've navigated a large-scale product launches, platform conversions, or regulatory-driven remediation program + Deep understanding of product management practices and the end-to-end SDLC, with experience defining product roadmaps, translating business requirements into technical specifications, and driving delivery in agile environments + Demonstrated ability to translate ambiguous, high-stakes business problems into actionable roadmaps, supported by experience with data-driven reporting tools (e.g., Tableau, Excel, Jira) and executive-level communication to audiences of 100+ stakeholders + Understanding of risk, regulatory, and compliance considerations within financial services environments + Proven ability to coordinate change management across 5+ technology teams simultaneously, delivering system or process changes with zero customer disruption The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Your role As an Industry Solutions, Banking & Capital Markets Senior Consultant you will work on engagements in a team-based environment, partnering directly with clients, fellow Industry Solutions professionals, and Deloitte consultants from complementary disciplines.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
p>In Strategy & Consulting, we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Accenture is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services-creating tangible value at speed and scale.
We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. As a Management Consulting Senior Manager within the Banking Consulting practice, you are a strategic advisor and visionary leader, setting direction for large-scale transformation programs that leverage AI, data, and automation.
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services.
6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter.
Develops and executes strategic plan with support of entire branch management team for branch success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank.
Can install all equipment in new and/or remodeled sites without assistance, can handle all projects/installs without assistance, performs maintenance on all supported equipment at field locations with minimal phone support from all associated support areas, proficient knowledge and use of all client support applications and portals, able to troubleshoot and fix complex problems over the phone with store personnel, uses established procedures and/or instructions for repetitive and/or routine work, works on tasks individually or as a part of a team and aids less experienced service representatives. They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non-TOSHIBA retail products and in the store systems, retail banking and SMB marketplaces (i.e., apparel stores, supermarkets, mass merchandising, specialty shops, banks, local insurance agents, CPAs, legal firms, etc.).
li> 4-6+ years of experience in strategy, operations, or business transformation within a financial services institution or top-tier consulting environment, including a minimum of 2+ years of demonstrated success leading or supporting large-scale transformations (e.g., new product launches, platform migrations, or business integrations) and driving execution across long-term project lifecycles. Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html.
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
From preparing applications and analyzing key documents to supporting outreach events and marketing efforts, your attention to detail and member-first mindset will help BECU deliver on our promise of best-in-class service. Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
The Bank Operations team is seeking temporary deposit operations specialists (April - December 2026) who will be responsible providing accurate and efficient operational support for deposit products and services and exceptional customer service to internal and external customers in accordance with department and regulatory guidelines, and within prescribed deadlines. Basic understanding of debit/credit relationships and negotiable instruments; general math skills to balance accounts and locate routine and non-routine mathematical errors, to process debits and credits accurately, and adhere to customer instructions.
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters. The Customer Service Representative II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Developing strong partnerships with branch teammates and line of business partners through in-person meetings- focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.
This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. Branch Managers must: Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
This high-impact role focuses on driving business development and sales, particularly with small businesses, while growing deposits, originating loans, and expanding client relationships through cross-selling additional services. Branch Managers must: Reflect the corporate values of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline and service.
To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank. To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank.
Typically requires two years of demonstrated and effective supervisory experience in a retail branch or financial institution environment or demonstrated and effective experience performing in a lead worker role providing guidance and expertise to branch staff to meet established operational, sales, and customer service goals and objectives. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula.
The Technical Lead will drive the architecture, design, and implementation of the enterprise Product Data Hub (PDH) solution, focusing on Product Lifecycle Management (PLM) and Master Data Management (MDM) functions. Technical Leadership: Act as a trusted technical advisor, leading cross-functional teams to resolve complex data disconnects and troubleshoot data failures across the ecosystem.
Preferred: + Advanced degree or certification in business, engineering, project management, process improvement, or lean methodologies + Experience across payments, core banking, account management, card management, and integration architectures + Experience with Representational State Transfer (REST), gRPC, Apache Kafka, RabbitMQ, Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) + Experience with structured query language (SQL), NoSQL, data modeling, and application or cloud security practices + Experience producing technical artifacts, including data models and architecture diagrams + Experience with continuous integration and continuous deployment (CI/CD), DevOps, and infrastructure automation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Qualifications Required: + Bachelor's degree in Engineering, Business, Finance, or a related field + 6+ years of experience in technical architecture, lead engineering, or software development + 3+ years of experience as a technical lead or architect on enterprise-scale initiatives from architecture through deployment + 3+ years of experience designing and building systems using microservices and event-driven architectures, including at least 1 production implementation + Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
li>Continuously learns to expand one's knowledge of features and benefits of deposit, loan, TMS, and Digital Banking products and services; to become a trusted advisor and subject matter expert whom customers can depend on.
The Federal Way Branch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. 3+ years' recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry - required.
p>Travel Time: Frequent travel is required; Willingness and flexibility to travel to other branch and customer business locations, as needed; valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions.
p>Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Accenture's North American Payments practice is responsible for driving Accenture's go-to-market strategies and offerings for our US and Canadian clients, bringing our best offerings and leveraging our global payment practices and experience.
p>Travel Time: May travel for business development and customer meetings; willingness to travel to other branch locations when needed; valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions.
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