Accenture Jobs in the United States

ASM Research, An Accenture Federal Services Company

$30.58 - $52.88

Redmond, WA

Interpersonal Skills, problem solving, organizational, and multi-tasking skills **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Ability to work well with others as well as independently with limited supervision **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Maintains rolling forecasts and quarterly outlook for large programs (typically over $10 Million in revenue) or smaller programs in cumulative over $10M.

ASM Research, An Accenture Federal Services Company

Olympia, WA

The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$140000 - $160000

Olympia, WA

Works closely with team members to define application security best practices, performs software architecture and design reviews, and supports the identification, interpretation, and remediation of vulnerabilities across a variety of applications, programming languages, and platforms. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Shift: 9:30 AM - 6:00 PM EST **Job Responsibilities** + Supports customer to submit and process transactions + Assists customer with identifying and resolving processing issues and website access inquires + Supports inbound calling, outbound calling, email, web chat and outreach to customers + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Other Job Specific Skills** + Strong Microsoft Office suite skills + Strong communication, interpersonal, and networking skills + Ability to effectively organize, prioritize, and manage multiple tasks + Demonstrated experience developing recruiting strategies that align with business priorities + Experience developing weekly/monthly reports and delivering data and analysis to senior leadership + Familiarity with Human Resource law and knowledge of OFCCP regulations + Experience with Applicant Tracking Systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Establishes staffing metrics, measurement and goal attainment, reports and communicates data with ASM leadership, and manages contract administration on all staffing-related expenses (staffing agencies, ADP enhancements, job fairs, etc.).

ASM Research, An Accenture Federal Services Company

$84900 - $154500

Olympia, WA

This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining focus on customer satisfaction and operational excellence.

ASM Research, An Accenture Federal Services Company

Olympia, WA

8-15 years of overall experience in information technology, systems administration or other IT related field to include: 5+ years of experience providing operations and maintenance support, including experience identifying/resolving performance issues in a UNIX Environment (Linux, Ubuntu, and/or AIX), 5+ years of experience with Veritas Cluster Server (VCS), including configuration and failover testing, 5+ years of experience with shell scripting, 5+ years of experience supporting infrastructure design and configuration of products including determination of hardware, OS, and other platform specifications, and 4+ years of experience providing quality assurance review and the evaluation of new and existing software products. Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.

ASM Research, An Accenture Federal Services Company

$155000 - $175000

Olympia, WA

NOTE: This position may require upwards to 10-15% travel abroad **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The Service Delivery Lead - OCONUS oversees end-to-end delivery of IT services to ensure enterprise users in overseas locations receive reliable, high-quality support aligned with defined service levels.

ASM Research, An Accenture Federal Services Company

$122000 - $132000

Olympia, WA

Minimum Qualifications** + Seven (7) years of progressive experience in the field of Information Processing, + Six (6) of which are specialized in numerous specialized Information Processing disciplines involving a range of hardware/software solutions + Four (4) of which are concentrated, hand-on experience in installing, configuring, maintaining, and resolving issues with various software + Bachelor's Degree in IT, Computer Science or a related field preferred **Security Clearance** + Active Secret level clearance If job duty assignment requires "Privileged" access, must possess the following: Sensitivity Level: IT-I - Critical Sensitive **Certifications:** IA Level: IAT II or IAT III (Security+ or similar) 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require "Privileged Access" Computing Environment: From most current DLA approved Computing Environment Certification List DLA CE Cert IA Role/Function: Server Admin M and Domain Admin Z (Cloud or Microsoft Operating System per DLA Approved CE) - Microsoft Certified Azure Associate Admin or Microsoft Windows Server Hybrid Admin Associate) **Other Job Specific Skills** + Must have strong communication skills and be able to effectively communicate technical issues.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance, may consult with legal team as appropriate on extremely complex or high-risk issues.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Manage communication, coordination and track the progress and performance of tasks according to the project schedule + Document and track project Risks, Issues and Actions, and Lessons Learned, and Process Improvements + Maintain an organized repository of project information and data on the project and customer SharePoint sites, including use of workflows and dashboards + Develop and adhere to project plans and provide regular status updates + Ensure project remains compliant with all policy, processes, and guidelines + Collect, clean, and analyze health-insurance data for reporting and decision making + Support grant applications and reporting with tracking, training, supporting documentation + Assist customers with research, data summaries, and impact assessments + Communication with internal and external teams and stakeholders + Lead team members and stakeholders to anticipate and manage changes to multiple projects, such as but not limited to, technical requirements, business requirements, and schedule + Drive innovation and work proactively **Required minimum qualifications:** + Bachelor's Degree (Public Health or related field preferred) or equivalent **OR** 4 years' relevant experience in lieu of degree. **Preferred qualifications:** + CAPM or PMP + Centers for Medicare & Medicaid Services experience + State-based or Federally Facilitated Health Insurance Exchange experience + Policy and rulemaking experience desirable + Grants experience + Customer relationship management experience is a plus + Excellent SharePoint skills **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The Informatica Administrator is responsible for the installation, configuration, monitoring, maintenance, and optimization of Informatica software tools used for data and application integration, transformation, and management.

ASM Research, An Accenture Federal Services Company

$48.08 - $52.88

Redmond, WA

Strong interpersonal skills + Strong oral and written communication skills + Experience in supporting Cloud based environment and tools such as Azure/AWS + Experience analyzing, troubleshooting, and providing solutions for technical issues + Ability to problem solve and collaborate with team members + Strong organizational and multi-tasking skills + Strong in technical communications with both technical and non-technical peers + Able to maintain professionalism under pressure + Strong customer focus **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support **Clearance Requirement** + TS/SCI with Full Scope Poly required.

ASM Research, An Accenture Federal Services Company

$65.71 - $71.15

Redmond, WA

3+ years of experience in technical support or engineering roles supporting enterprise environments + 1+ years of hands-on experience with Microsoft 365/Office 365 platform and services **Clearance Requirement** + Must maintain active TS/SCI w/FSP clearance throughout employment **Preferred Qualifications** + Microsoft certifications (AZ-900, MS-900, or equivalent) - required to obtain one within 6 months of start + Security certifications (SEC+ or equivalent) - required to obtain one within 6 months of start + Experience with root-cause analysis and trend identification + Experience with monitoring tools + Able to quickly learn customer scenarios or new service scenarios + Strong documentation skills and commitment to knowledge sharing **Job Specific Skills** + Outstanding customer service skills with experience resolving issues in a high-pressure situation + Strong technical troubleshooting and debugging expertise + Experience conducting validation testing to ensure system integrity and performance + Strong written and verbal communication skills with a strong sense of empathy towards customers + Ability to take ownership of customer concerns, proactively coordinating with appropriate teams to drive resolution and maintain clear communication throughout + Proven ability to monitor multiple communication channels (e.g. phone, email, Teams) and respond to meet SLA/KPI requirements + Resolve open cases to meet program SLA/KPI requirements through regular stakeholder engagement + Update support cases to reflect accurate metrics + Facilitate clear communication between stakeholders + Technical Troubleshooting & Problem Resolution + Conduct validation testing according to Troubleshooting Guides + Manage and maintain workstation systems used for daily operations + Troubleshoot client issues using documented approaches to identify and resolve common issues + Knowledge Management & Continuous Improvement + Identify opportunities for optimization and automation + Support technical documentation and troubleshooting procedure updates + Provide detailed status updates via email and ticketing systems + Support root-cause analyses, ad-hoc metrics, and data discovery requests **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred.

ASM Research, An Accenture Federal Services Company

$58.17 - $62.5

Redmond, WA

4+ years of experience in technical support or engineering roles supporting enterprise environments + 3+ years of hands-on experience with Microsoft 365/Office 365 platform and services **Clearance Requirement** + Must maintain active TS/SCI w/FSP clearance throughout employment **Preferred Qualifications** + Microsoft certifications (AZ-900, MS-900, or equivalent) - required to obtain one within 6 months of start + Security certifications (CompTIA Security+ or equivalent) - required to obtain one within 6 months of start + Experience with automation tools and scripting (PowerShell, Python, or similar) + Experience with monitoring tools + Able to quickly learn customer scenarios or new service scenarios + Strong documentation skills and commitment to knowledge sharing **Job Specific Skills** + Outstanding customer service skills with experience resolving issues in a high-pressure situation + Demonstrated experience with Azure cloud services and government cloud environments + Experience with deployment processes, change management, and configuration management + Experience conducting validation testing to ensure system integrity and performance + Excellent analytical and troubleshooting skills + Strong written and verbal communication skills + Ability to take ownership of customer concerns, proactively coordinating with appropriate teams to drive resolution and maintain clear communication throughout + Proven ability to monitor multiple communication channels (e.g. **Key Responsibilities** + Customer Support & Incident Management + Diagnose and resolve technical issues across the Microsoft 365 platform + Drive root-cause analysis for customer-reported incidents + Deployment & Platform Operations + Execute and oversee platform component deployments, including software upgrades and configuration changes + Deploy and validate services for multiple engineering teams + Follow established procedures including Technical Service Guides and Knowledgebase articles while identifying opportunities for process improvement + Conduct validation testing according to Troubleshooting Guides + Manage and maintain workstation systems used for daily operations + Process Improvement & Knowledge Management + Identify opportunities for optimization and automation + Maintain technical documentation and troubleshooting procedures in team knowledge base + Provide detailed status updates via email and ticketing systems + Contribute to continuous improvement initiatives + Support root-cause analyses, ad-hoc metrics, and data discovery requests **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred.

ASM Research, An Accenture Federal Services Company

$120000 - $130000

Redmond, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming, and the company's network to assure effective computer resources are provided to users.

ASM Research, An Accenture Federal Services Company

$135000 - $150000

Olympia, WA

O&S Cloud Engineer designs, builds, maintains, and optimizes an organization's cloud infrastructure (Oracle Cloud Infrastructure) by migrating systems, ensuring security, scalability, and performance, and collaborating with developers to create efficient, resilient cloud solutions, handling everything from automation to cost management and disaster recovery + Build and deploy new cloud-based computing services at scale for clients and deliver timely and effective provisioning of new hosts. **Clearance Level Requirement** + Active Secret Clearance **Required Job Specific Skills** + VMWARE Administration + Oracle Database + Red Hat OS Administration + Oracle Cloud Infrastructure + Terraform, Ansible + Cloudbees Jenkins + Automation and Cloud Native Architectures **Other Job Specific Skills** + Advanced knowledge of Identity Access Management and Shared Security responsibilities.

ASM Research, An Accenture Federal Services Company

$63500 - $81000

Olympia, WA

Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$30.58 - $60.1

Redmond, WA

Interpersonal Skills, problem solving, organizational, and multi-tasking skills **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. 8.5-hour shift start windows are 0600-0800 Days, 1400-1600 Swings, or 1000-midnight Nights **Minimum Qualifications** + Bachelor of Science in Computer Science, or other technical discipline is preferred.

ASM Research, An Accenture Federal Services Company

$122900 - $150000

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role leads the lifecycle management of digital certificates and cryptographic keys, ensuring resilient, compliant, and well-governed PKI capabilities that protect sensitive information and support mission critical access control.

ASM Research, An Accenture Federal Services Company

Olympia, WA

3-5 years in leading teams and/or projects **Other Job Specific Skills** + Experience leveraging and developing IT auditing principles and methods to evaluate policies, processes, and systems to identify risks and control gaps. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

Olympia, WA

12+ years of relevant overall experience of which 5+ years of experience in workforce management consulting, including at least 3 years specifically working with UKG WFM solutions **Other Job Specific Skills** + Expertise in many of the following solutions: WTK, WFM, WFS, ESS, WAM, ATK, WDM, SDM, and Paragon. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$48.08 - $52.88

Redmond, WA

Interpersonal Skills, problem solving, organizational, and multi-tasking skills **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.

ASM Research, An Accenture Federal Services Company

$48.08 - $52.88

Redmond, WA

Interpersonal Skills, problem solving, organizational, and multi-tasking skills **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Key Responsibilities** + Provide on-site technical support at CASTLE-NET field offices + Conduct IT infrastructure and end-user device wellness checks + Perform network performance evaluations and diagnostics + Support and troubleshoot field office equipment and systems + Ensure compliance with USACE IT policies and security requirements + Assist with IT equipment disposal and lifecycle management + Train field personnel on IT systems and best practices + Provide on-site liaison between field operations and headquarters IT **Required Qualifications** + Bachelor's degree in IT, Computer Science, or related field + 4+ years of experience in IT and/or field/user support + Strong technical knowledge of hardware, software, and networking + Experience with IT equipment setup, maintenance, and troubleshooting + Proficiency with remote support tools and ticketing systems + Excellent problem-solving and analytical abilities + Strong communication and interpersonal skills + Willingness to travel to field offices as needed **Job Specific Skills** + IT Infrastructure Support & Troubleshooting + Field Service Delivery + Hardware & Software Support + Network Performance Analysis + End-User Support & Training **Preferred Skills** + CompTIA A+ certification + Microsoft Certified: Modern Desktop Administrator + USACE IT environment familiarity + Remote support tools expertise + Conference room AV system support **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies while serving as a liaison between field operations and headquarters.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Key Responsibilities** + Support COOP planning and disaster recovery preparedness + Conduct regular COOP testing and readiness assessments + Coordinate disaster recovery activities and response + Manage Fly-Away Kits containing critical hardware and software + Deploy emergency response IT services within 24 hours + Develop and maintain COOP documentation and procedures + Train personnel on emergency response and continuity procedures + Conduct post-incident reviews and lessons learned documentation **Required Qualifications** + Bachelor's degree in Business Administration, IT, or Emergency Management + 4+ years of experience in COOP, business continuity, or disaster recovery + Strong understanding of COOP principles and risk assessment methodologies + Robust analytical and problem-solving skills + Project management and organizational expertise + Proficiency in Microsoft Office and continuity planning software + Willingness to deploy within 24 hours of notification + Ability to work in austere environments **Job Specific Skills** + COOP Planning & Disaster Recovery + Risk Assessment & Business Impact Analysis + Emergency Response Coordination + Fly-Away Kit Management + Federal Emergency Procedures Knowledge **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The COOP Coordinator is responsible for supporting CASTLE-NET Continuity of Operations (COOP) and disaster recovery preparedness, including regular testing, readiness support of devolution, and coordination of recovery activities.

ASM Research, An Accenture Federal Services Company

$87000 - $115000

Olympia, WA

T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.

ASM Research, An Accenture Federal Services Company

$63500 - $86000

Olympia, WA

Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$94100 - $132500

Olympia, WA

The Problem Manager works closely with incident management, change management, and other IT teams to prioritize problems based on impact and urgency, and to implement proactive measures to improve overall system stability and performance. This role manages the lifecycle of all problems, from initial detection through to resolution, ensuring that root causes are identified and permanent fixes are implemented.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs.

ASM Research, An Accenture Federal Services Company

$44100 - $70000

Olympia, WA

Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$87000 - $115000

Olympia, WA

T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.

ASM Research, An Accenture Federal Services Company

$94100 - $154500

Olympia, WA

The NOC Lead (Network Operations Center Lead / Enterprise Operations Lead) is responsible for leading Network Operations Center activities and services to meet the needs of the company's program. This role manages NOC processes and operations, coordinates with IT and service provider teams, ensures compliance with IT policies and best practices, and works closely with stakeholders to ensure customer satisfaction, continuous improvement, and alignment with program objectives.

ASM Research, An Accenture Federal Services Company

Olympia, WA

In-depth knowledge and practical experience implementing, administering, performing testing, and analyzing network systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. **Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and operational teams to achieve the necessary program, project or activity plans, and schedules while maintaining within budget guidelines.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Key Responsibilities:** + Prepares and validates reports and presentations, including dispute metrics, team performance, and topics related to issuer and state performance + Identifies, documents, and analyzes discrepancies and anomalies within automated data reconciliation and issuer dispute data, including processing disputes + Develops a deep understanding of the business rules, and leverages knowledge to improve processes, recommend solutions, enhance team performance, and drive progression of client objectives + Communicates effectively with internal and external clients, including the ability to speak to large audiences and present on webinars + Explains complex technical issues in terms that a non-technical person can easily understand + Acts as an advisor to management, executives, and stakeholders + Takes minutes and tracks questions, deliverables and action items + Develops As-Is and To-Be models as part of reengineering projects + Root cause analysis and articulation of the results **Required minimum qualifications:** + Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. **Preferred qualifications:** + Experience with SQL, Power BI, or other reporting tools + Experience in Finance or Health Care + Experience with Affordable Care Act + Strong analytical capabilities to understand data sets to derive business conclusions while identifying anomalies based on business rules + Demonstrated breadth and depth of experience regarding data analysis/reconciliation + Ability to thrive in a fast-paced, ever changing work environment + Demonstrated problem-solving, and critical thinking skills + Demonstrated relationship building and self-managing skills + Ability to manage and deliver multiple tasks with focus on quality and completeness **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

ASM Research, An Accenture Federal Services Company

$77800 - $120000

Olympia, WA

Acts as a liaison between staff and other management and leadership to communicate performance, results, ideas and solutions + Acts as mentor for Triage Supervisors **Minimum Qualifications** + Master's degree in mental health-related field + Current, unrestricted state Licensure granting authority to provide counseling services as an independent practitioner in respective field required. + Monitors quality and performance in accordance with defined SLAs and metrics, and supports performance improvement via training, coaching, consultation, and facilitating peer-to-peer learning forums.

ASM Research, An Accenture Federal Services Company

$94100 - $150000

Olympia, WA

Key Responsibilities** + Design and implement IT infrastructure platforms + Ensure platform reliability, scalability, and security + Support application deployment and lifecycle management + Conduct platform assessments and optimization analysis + Implement infrastructure automation and orchestration + Develop disaster recovery and business continuity capabilities + Manage platform documentation and technical specifications + Mentor junior technical staff and provide technical leadership + **Required Qualifications** + Bachelor's degree in IT, Computer Science, or related field + 8+ years of experience in platform engineering or related role + Expert understanding of platform engineering principles + Experience with virtualization, containerization, and cloud platforms + Excellent problem-solving and analytical skills + Ability to manage multiple complex technical initiatives + Proficiency in developing comprehensive technical documentation + Knowledge of data security best practices and compliance **Job Specific Skills** + Infrastructure Platform Design & Implementation + Virtualization & Containerization Technologies + Cloud Platform Management (Azure/AWS/GCC) + Automation & Infrastructure as Code + Disaster Recovery & Business Continuity Planning **Preferred Skills** + Certified Kubernetes Administrator (CKA) + AWS Solutions Architect or Azure Solutions Architect certification + FedRAMP and federal compliance knowledge + Platform assessment and optimization expertise + CASTLE-NET environment familiarity **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role supports application deployment and management, ensures compliance with CASTLE-NET policies, and works closely with IT teams, developers, and stakeholders to optimize platform solutions, automate processes, and provide advanced technical support.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Experience preferred with Oracle or Cassandra databases, Unix/Linux environments, and Azure Databricks, including the ability to support SQL queries, shell scripts, and distributed data processing workloads.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. + Ensures document processes are strictly followed by Fraud Specialist, including applying judgement-based services while conducting audits and investigations into potentially fraudulent activity.

ASM Research, An Accenture Federal Services Company

$46.63 - $50.48

Olympia, WA

5+ years of experience diagnosing/debugging faults in complex online services **Security Requirements** + Hold active DoD Secret security clearance and CJIS adjudication to maintain USME access **Job Specific Skills** + Ability to identify and script automatable problems, perform work with efficiency in mind + Experience with PowerShell, SQL, and Python scripting + Experience with VMware vSphere infrastructure management, including vCenter Server, ESXi host troubleshooting, and NSX-T networking components within Azure VMware Solution + Proficiency in diagnosing and resolving Azure VMware Solution connectivity issues, including ExpressRoute circuits, HCX migration tools, and vSAN storage performance optimization + Able to diagnose and mitigate faults + Able to identify and drive recovery levers with feature teams + Able to communicate effectively through written and oral English + Able to interact with external customers and partners on behalf of Microsoft + Ability to perform work under continuous deadline pressure + Ability to support various rotating shifts + Ability to execute work with precision in time sensitive outage scenarios + Effectively communicate status changes to impact **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This position requires strong diagnostic skills, effective communication with customers during critical incidents, and the ability to drive swift resolution of service-impacting events.

ASM Research, An Accenture Federal Services Company

Olympia, WA

Other Job Specific Skills** + Possess customer service skills, knowledge of call center operations, and knowledge of the military lifestyle + Ability to tailor communications to multiple audiences/entities + Strong analytical, organizational, time-management, and multi-tasking skills + Willingness to travel up to 80% within assigned geographical area of responsibility + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. + Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government.

ASM Research, An Accenture Federal Services Company

$117000 - $127000

Olympia, WA

CompTIA Security **Security Requirement** + Active Secret level clearance **Other Job Specific Skills** + Windows and Linux Environment + Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI,VMWare/Horizon is preferred + Installing Application client tools on VDI Images/Pools + STIG experience + CDRL documentation + VMware VDI + Microsoft Windows Server Administration + Micro Focus Application Lifecycle Management (ALM) Octane **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. **Responsibilities and Duties** + Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred + Installs Application client tools on VDI Images/Pools + Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications + Performs Application configuration with SAML/SSO Authentication + Provides Level 2 and 3 support for related integration issues + Creates a management plan, validates sizing, and forecasted sizing + Maintains licenses and key secrets in vault + Provides STIGs and CDRL Documentation **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience + 7-10 years of experience in information technology, systems administration or other IT related field.

ASM Research, An Accenture Federal Services Company

$24650 - $40500

Olympia, WA

Other Job Specific Skills** + Possess customer service skills, knowledge of call center operations, and knowledge of the military lifestyle + Ability to tailor communications to multiple audiences/entities + Strong analytical, organizational, time-management, and multi-tasking skills + Willingness to travel up to 80% within assigned geographical area of responsibility + Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + Prior experience in marketing, recruiting, counseling and/or academic instruction a plus. + Provides Service members and families with information and referrals and support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medial individual and family counseling, personal and family life education, Personal Financial Management (PFM) services, information and referral services, deployment assistance, exceptional family member services, child abuse prevention and response services, domestic violence prevent and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance, when requested and approved by the Government.

Accenture Federal Services

Arlington, VA

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$76,100—$136,700 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.

Accenture Federal Services

Herndon, VA

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$100,200—$203,400 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.

Accenture Federal Services

Washington, DC

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$91,300—$184,900 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.

Accenture Federal Services

Washington, DC

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$86,400—$176,200 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland.

Accenture Federal Services

Herndon, VA

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$130,500—$254,000 USDWhat We BelieveAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. Oversee and coordinate timely and accurate deliverable submissions to the Government customer Manage program staffing requirements, including recruiting, hiring, training, retention, assignments, and ensuring labor qualification and security clearance requirements are met Ability to work in a matrixed team environment and support multiple different efforts as needed.