Call Center Receptionist Westeasthub LlcCall Center Receptionistyorba linda, CAFull timeIn this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. Make outbound calls to promote services and acquire new customers.
Manager – Contact Center, Customer Service Glidewell DentalManager – Contact Center, Customer ServiceIrvine, CaliforniaMonitors key performance indicators (KPIs) and analytics to assess performance, identify trends, and implement data-driven improvements to enhance response quality, handle time, and customer satisfaction. Bachelor’s degree in business, Communications, or a related field, or any equivalent education and/or experience from which comparable knowledge, skills and abilities have been demonstrated/achieved preferred.
Collections Call Center Glidewell DentalCollections Call CenterIrvine, California$22–$24 / hourProvides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships. Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
Patient Service Rep / Call Center - Orthopedics Cedars-Sinai Medical CenterPatient Service Rep / Call Center - OrthopedicsLos Angeles, CA$25–$33.68 / hourThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation.
CUSTOMER SERVICE REPRESENTATIVE III City of BurbankCUSTOMER SERVICE REPRESENTATIVE IIIBurbank, CA$65,190.84–$89,866.14 / yearServes as a lead to other Customer Service Representatives in a customer care section including: billing, call center, cashiering, credit, collection, marketing, and field services; manages customer interactions in person, via e-mail, fax, and telephone; resolves complicated and escalated customer inquiries; addresses customer concerns regarding their municipal services account, billing, programs, and City services; calculates and processes adjustments and corrections to customer accounts; understands system dependencies and relationships to determine cause and effect of issues; accesses various databases and software applications to resolve customer service, billing, and payment issues; accepts bill payments and issues receipts; makes appropriate payment extensions; accepts and prepares applications for utility services; handles cash, balances a cash drawer, and prepares deposit slips of cash and checks; coordinates with other departments for delivery of service; responsible for complex and confidential clerical functions requiring discretion and specialized knowledge; recommends procedural changes for operational improvements; reviews and edits outgoing materials for clarity, correct spelling, punctuation and grammar, proper form, and completeness; explains billing rates and difficult procedures; interprets internal regulations; promotes City programs and services; may supervise, train, and evaluate employees; performs functions of Customer Service Representative I and II. Ability to lead and train others; work with frequent interruptions; organize and maintain record keeping systems; understand, interpret and explain a wide variety of oral and written technical procedures and policies; perform assigned office tasks; read and record figures accurately; make calculations rapidly and accurately; understand and explain utility rates; understand and carry out oral and written directions; conduct basic research and data analysis; perform basic mathematical computations; maintain confidentiality; communicate effectively, both orally and in writing; keep financial and statistical records; count cash rapidly and accurately; establish and maintain effective working relationships.
NewHealthcare Call Center Supervisor-Remote Alignment Healthcare IncHealthcare Call Center Supervisor-RemoteCARemote$58,531–$87,797 / yearEffective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. The Supervisor, Member Experience is dedicated to helping our members navigate their healthcare by collaborating with our inbound call center and directly overseeing the teams that conduct proactive member outreach.
Call Center Representative, Ops Admin (Los Angeles) PCB BancorpCall Center Representative, Ops Admin (Los Angeles)Los Angeles, CA$20–$22 / hourSupport the administrative process for opening new deposit accounts online. Responsibilities: Provide professional customer service through inbound and outbound calls.
Call Center/Outreach Center Coordinator PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center/Outreach Center CoordinatorBurbank, CAPart timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Representative Red Lilly Plumbing IncCall Center RepresentativeLos Angeles, CAFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Representative (Part Time) West Coast University IncCall Center Representative (Part Time)Anaheim, CAFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
Call Center Agent ParexelCall Center AgentGlendale, California$20–$23 / hourHandling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system). In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.
NewCall Center Representative ZolidcoCall Center RepresentativeLos Angeles, CaliforniaThis role is ideal for individuals with strong communication skills who enjoy helping people, identifying customer needs, and developing valuable customer service and professional experience. We are seeking a friendly and motivated Call Center Representative to assist customers, answer questions, and provide professional support by phone.
Customer Service/School Outreach Center Coordinator - South El Monte PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCustomer Service/School Outreach Center Coordinator - South El MonteSOUTH EL MONTE, CAPart timeIf you are a motivated customer service and inside sales professional who enjoys communicating with people, building relationships, solving problems, and achieving measurable results, we encourage you to apply. We are especially interested in candidates who have the confidence and leadership ability to help build, motivate, and strengthen a high-performing customer service and inside sales team.
Call Handling Customer Service Manager - T7 Motorola Solutions IncCall Handling Customer Service Manager - T7CARemote$100,000–$110,000 / yearThe Call Handling Customer Service Manager ensures we are meeting our contractual obligations, provides exceptional expertise in our software and mobile video solutions, and drives the appropriate resources to solve complex issues across our customer base. The primary responsibility of the Call Handling Customer Service Manager (CSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Public Safety Software Enterprise Support and Services.
Service and Parts Call Center Representative Bilingual Spanish and Englishh Honda of North HollywoodService and Parts Call Center Representative Bilingual Spanish and EnglishhNorth Hollywood, CaliforniaThe Service BDC Representative is responsible for answering inbound phone calls in a timely manner while working to complete assigned customer service related outbound calls. Communicate effectively with Service and Parts guests according to their preferred method of communication be it phone, text,chat or email.
Bilingual Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCBilingual Call Center Insurance Agent (Sales, Customer Service)Encino, CA$60,000–$120,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Licensed Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Call Center Insurance Agent (Sales, Customer Service)Los Angeles, CA$60,000–$150,000 / yearDrive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals. With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights.
Licensed Bilingual Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCLicensed Bilingual Call Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Call Center Insurance Agent (Sales, Customer Service) Freeway Insurance Services America LLCCall Center Insurance Agent (Sales, Customer Service)Buena Park, CA$5,000–$10,000 / yearWith more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
Contact Center Specialist APLA Health & WellnessContact Center SpecialistLos Angeles, CAPOSITION SUMMARY: Under the direction of the Contact Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments. Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV.