Military Leave

On Site Cafeteria

Parking

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Tuition Reimbursement

Work From Home

Life Insurance

Merchandise Discounts

UNKNOWN

FEED

Education: Minimum of 8 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 10 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline OR MA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 6 years of relevant experience OR AA/AS degree or high school diploma with 15 years of experience in Information Technology or a related field. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.

ASRC Federal is currently seeking a Senior Systems Administrator \u2013 Tier-2 Level to support upcoming work located in San Antonio, TX.Position: Senior System Administrator, Tier-3 Level Support Services
Location: San Antonio, TX (On-Site)
Clearance: U.S. Citizen with ability to obtain a Public TrustSummary: This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real ID and current passport.Work arrangement: This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am \u2013 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.Responsibilities:
Position may be required to manage subordinate personnel. Managerial responsibilities include but are not limited to, on-boarding & exiting assistance, timecard accounting, performance reviews, mentoring, and reporting.Expert-level knowledge or significant hands-on experience in:Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers and end-user devices) firmware, and software.
Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate proper installation and function of deployed security patches and solutions.
Modify, create, and configure Active Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot Enterprise Management (EM) issues related to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
Provide Site Administrator support and Enterprise monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding Security Groups to group policies.
Perform system administration tasks on Enterprise server and end-user clients, extend scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and perform password management for Enterprise software.
As required to resolve issues, remotely access government equipment. If unable to resolve an issue, escalate to Enterprise Operations (Tier 3). Provide the de-escalation path back to the lower tier.
Monitor enterprise assets via System Center Operations Manager (SCOM), Quest Suite of Tools, and other related applications. Ensure core services are maintained at normal production levels with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), SITREPs, After Action Reports (AAR), Information Papers and Executive Summary (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (via Ticketing System) with information relevant to the incident and/or outage.
Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin.
Perform administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions related to eDiscovery.
Perform content searching as required. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
Ensure tenant federation with all other DoD tenants. Follow all DoD Security requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
Interact with the customer CSSP/DCO team on any cyber incidents or orders. Provide log to CSSP/DCO team in response to security requirements. Remove user access, specific files or content as directed by CSSP/DCO team.
Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical security events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review security configuration and technical data to ensure a secure environment.
Follow Change Management practices to schedule and implement approved changes within the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected impact.Requirements:Must be a U.S. Citizen and with ability to obtain/maintain a Public Trust
Must successfully complete a government issued background investigation.
Must be flexible to travel when necessary. Must have Real ID, and ability to obtain a U.S. Passport.Education:Minimum of 8 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 10 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline OR
MA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 6 years of relevant experience OR
AA/AS degree or high school diploma with 15 years of experience in Information Technology or a related field.Required Certifications: Applicants will be required to have: incumbents have 6 months to obtainCompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
Microsoft Certified: Azure FundamentalsorMicrosoft Certified: 365 Certified FundamentalsMust have the ability to:Provide excellent customer service
Coordinate several concurrent tasks
Interface with users in a pleasant and tactful manner
Be self-motivated
Quickly learn new IT technologies
Occasionally work non-standard hours as required
Be a Team Player with the ability to work well independently with limited direction

ASRC Federal comprises a family of companies that provide mission-critical services to federal government agencies dedicated to defense, civil and intelligence support. Our customer-focused service delivery model and emphasis on operational excellence are foundational elements infused in all our companies. The reliability and quality of day-in, day-out service delivery from our family of companies ensure our customers that we keep our sights on their mission-critical priorities.

ASRC Federal Holding Company

Senior System Administrator, Tier-2 Level Support Services

Accounting

Administrative Skills

Analysis Skills

Authentication

Background Investigation

Calendar Management

Change Management

Computer Firmware

Computer Maintenance

Computer Science

Content Management

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Management

Data Recovery

Engineering Management

Enterprise Applications

Government

Help Desk

High School Diploma

Identify Issues

Information Technology & Information Systems

Information/Data Security (InfoSec)

Law Enforcement

Licensing

Litigation

Machining Operations

Mentoring

Microsoft Active Directory

Microsoft Exchange Server Administration

Microsoft SharePoint

Microsoft System Center Operations Manager (SCOM)

Microsoft Windows Azure

Microsoft Windows NT Group Policy

Mobile Technology

On Call

Onboarding

Operational Support

Organizational Skills

Performance Reviews

Problem Solving Skills

Security Attacks

Security Patches

Server Hardware

Software Patches

Systems Administration/Management

Team Player

Testing

United States Citizen

Willing to Travel

Education: Minimum of 2 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 4 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline OR AA/AS degree or high school diploma with 6 years of experience in Information Technology or a related field. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin Perform administrative functions associated with Azure Information Protection/data labeling and control.

ASRC Federal is currently seeking a Junior Systems Administrator \u2013 Tier-2 Level to support upcoming work located in San Antonio, TX.Summary: This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real ID and current passport.Work arrangement: This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am \u2013 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.Responsibilities:
Entry-level understanding, needs guidance or supervision on most tasks below:Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers and end-user devices) firmware, and software.
Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate proper installation and function of deployed security patches and solutions.
Modify, create, and configure Active Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot Enterprise Management (EM) issues related to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
Provide Site Administrator support and Enterprise monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding Security Groups to group policies.
Perform system administration tasks on Enterprise server and end-user clients, extend scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and perform password management for Enterprise software.
As required to resolve issues, remotely access government equipment. If unable to resolve an issue, escalate to Enterprise Operations (Tier 3). Provide the de-escalation path back to the lower tier.
Monitor enterprise assets via System Center Operations Manager (SCOM), Quest Suite of Tools, and other related applications. Ensure core services are maintained at normal production levels with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), SITREPs, After Action Reports (AAR), Information Papers and Executive Summary (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (via Ticketing System) with information relevant to the incident and/or outage.
Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin
Perform administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions related to eDiscovery.
Perform content searching as required. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
Ensure tenant federation with all other DoD tenants. Follow all DoD Security requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
Interact with the customer CSSP/DCO team on any cyber incidents or orders. Provide log to CSSP/DCO team in response to security requirements. Remove user access, specific files or content as directed by CSSP/DCO team.
Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical security events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review security configuration and technical data to ensure a secure environment.
Follow Change Management practices to schedule and implement approved changes within the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected impact.Requirements:Must be a U.S. Citizen and obtain and maintain Public Trust.
Must successfully complete a government issued background investigation. Must be flexible to travel when needed. Must have Real ID, and ability to obtain a U.S. Passport.Education:Minimum of 2 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 4 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline OR
AA/AS degree or high school diploma with 6 years of experience in Information Technology or a related field.Required Certifications: Applicants will be required to have: incumbents have 6 months to obtainCompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
Microsoft Certified: Azure Fundamentals
or
Microsoft Certified: 365 Certified FundamentalsMust have the ability to:Provide excellent customer service
Coordinate several concurrent tasks
Interface with users in a pleasant and tactful manner
Be self-motivated
Quickly learn new IT technologies
Occasionally work non-standard hours as required
Be a Team Player with the ability to work well independently with limited direction

Junior System Administrator, Tier-2 Level Support Services

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ASRC Federal Holding Company Jobs

ASRC Federal Holding Company Jobs in the United States

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ASRC Federal Holding Company Jobs in the United States

Senior System Administrator, Tier-2 Level Support Services ASRC Federal Holding Company

Junior System Administrator, Tier-2 Level Support Services ASRC Federal Holding Company

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