GCP Solutions Architect Core BTSGCP Solutions ArchitectMenasha, WisconsinAs a Solution Architect on the Data Analytics Data Platform (DADP) team, you recommend, analyze, design, develop, and deliver business intelligence solutions primarily using Google Cloud Platform (GCP) data platform-related services. The Architect is involved in all parts of the platform development process, from gathering requirements to solution delivery and documentation of lessons learned, along with recommending, designing & developing these client solutions.
Continuous Improvement Coordinator Core BTSContinuous Improvement CoordinatorPennsylvaniaThis role serves as a key point of contact for application incidents, service requests, and user support, while partnering closely with business stakeholders, vendors, and internal IT teams to ensure application reliability, performance and user satisfaction, with a strong focus on operational excellence. Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs.
Application Support Specialist Core BTSApplication Support SpecialistPennsylvaniaThis role serves as a key point of contact for application incidents, service requests, and user support, while partnering closely with business stakeholders, vendors, and internal IT teams to ensure application reliability, performance and user satisfaction, with a strong focus on operational excellence. Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs.
ERP Business Analyst Core BTSERP Business AnalystPennsylvaniaWorks Closely with: Sr Director Business Analysis & Customer Experience, Business Analysts, ERP delivery teams and external Vendor consultants. The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g.
IT Support Specialist Core BTSIT Support SpecialistPennsylvaniaThrough NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. · Provide advanced support for hardware, software, and networking issues, resolving complex problems escalated from Level 1 support.
Cloud Engineer Core BTSCloud EngineerHerndon, VirginiaThese tasks include designing, implementing and documenting cloud infrastructure components, migrating on-premises systems to cloud services, maintaining the operational effectiveness of the cloud infrastructure, and optimizing performance and capabilities of the cloud infrastructure utilizing a continual service improvement model. Strong service ownership mindset with the ability to manage incidents, service requests, changes, problems, and project deliverables in accordance with established SLAs and change management processes.
Senior Microsoft 365 Engineer - Second Shift Core BTS, Inc.Senior Microsoft 365 Engineer - Second Shift$75,000–$95,000 / yearThe Senior Microsoft 365 Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. 3 to 5 years of technical support and/or design and implementation experience with Microsoft 365 Collaboration technologies for a Managed Services Provider.
IT Support Technician - Nassau County Core BTS, Inc.IT Support Technician - Nassau CountyBellmore, NY$18–$22 / hourNRI North America is looking for a qualified Computer Support Technician to join our professional services team that provides onsite support at school districts in Nassau County. Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.
Technical Support Engineer Core BTS, Inc.Technical Support EngineerWashington, DC$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
Senior Solution Architect - Pre-Sales Core BTS, Inc.Senior Solution Architect - Pre-SalesNY$165,000–$185,000 / yearThe Senior Technical Solution Architect will work directly with customers, assisting account executives in sales calls and business development in a pre-sales capacity, recommending business and technical solutions and creating statements of work. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Network Engineer Core BTS, Inc.Network EngineerBrooklyn, NY$70,000–$90,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This person will proactively work with senior members of the Managed Services practice to provide exceptional support for our managed client portfolio.
Learning & Development Business Partner Core BTS, Inc.Learning & Development Business Partner$80,000–$90,000 / yearThis role will partner closely with business leaders and subject matter experts across NRI to design and deliver impactful learning initiatives that build capability, support professional growth, and strengthen our ability to deliver exceptional outcomes for clients. Work directly with stakeholders and subject matter experts to collect and organize raw content and design effective learning and enablement deliverables and experiences.
Technical Support Engineer Core BTS, Inc.Technical Support EngineerAshburn, VA$30–$35 / hourNRI North America is looking for a qualified IT Technical Support Engineer that will be responsible for providing onsite support for new hire onboarding, desktop deployment, and IT operations support activities. This role focuses on hands-on device preparation, imaging, asset management, shipping logistics, and onsite technical support to ensure a seamless onboarding experience.
Solution Architect - Azure Data Analytics Core BTS, Inc.Solution Architect - Azure Data Analytics$130,000–$165,000 / yearYou should have data engineering experience in Azure and be familiar with modern data platform technologies like Azure Analysis Services, Azure Data Lake, Azure Databricks, Azure Data Warehouse, and Azure Data Factory. Data engineering experience in Azure and be familiar with modern data platform technologies like Azure Analysis Services, Azure Data Lake, Azure Databricks, Azure Data Warehouse, and Azure Data Factory.
Client Advocate Manager Core BTS, Inc.Client Advocate ManagerPhiladelphia, PA$60,000–$75,000 / yearAlthough CAMs generally work remotely, they also share responsibility for attending strategic on-site customer meetings, account mapping sessions with top-tier partners, and partner + customer territory events. CAMs primarily work remotely assisting their Account Managers that are mostly on the road working together to strategically and efficiently cater to their customer base with ongoing opportunities and follow-ups as needed.
Business Analyst, Strategy & Business Modeling BTSBusiness Analyst, Strategy & Business ModelingChicago, IL$75,000–$90,000 / yearAs a Business Analyst in a Strategy & Business Modeling (SBM) role, you'll participate in discovery interviews, co-create the design of the simulation experience, build both the client participant facing UX and the model, and facilitate the simulation experience for client audiences. Work directly with both client teams and BTS colleagues to identify high-value AI use cases — from AI-powered simulations to AI enablement engagements where we help clients automate or accelerate workflows.
Business Analyst, Strategy & Business Modeling BTSBusiness Analyst, Strategy & Business ModelingNew York, NY$75,000–$90,000 / yearAs a Business Analyst in a Strategy & Business Modeling (SBM) role, you'll participate in discovery interviews, co-create the design of the simulation experience, build both the client participant facing UX and the model, and facilitate the simulation experience for client audiences. Work directly with both client teams and BTS colleagues to identify high-value AI use cases — from AI-powered simulations to AI enablement engagements where we help clients automate or accelerate workflows.
Linguist Contractor - Japanese BTSLinguist Contractor - JapaneseCheck and edit, or check and provide feedback, on translated materials (outside of Phrase) across a range of formats including assets for both print and digital use (some examples: videos, PPTs, PDFs, docs, eLearning modules, digital assessments, and self-paced digital content). The Japanese Linguist/Reviewer (Contractor) role will work closely with our NAM Translation team to review and ensure the high-quality of Japanese translated content before it’s finalized and ready for client use.
Business Analyst, Strategy & Business Modeling BTSBusiness Analyst, Strategy & Business ModelingSan Francisco, CA$75,000–$90,000 / yearAs a Business Analyst in a Strategy & Business Modeling (SBM) role, you'll participate in discovery interviews, co-create the design of the simulation experience, build both the client participant facing UX and the model, and facilitate the simulation experience for client audiences. Work directly with both client teams and BTS colleagues to identify high-value AI use cases — from AI-powered simulations to AI enablement engagements where we help clients automate or accelerate workflows.
Leadership Consultant - Consultant & Senior Consultant Levels BTSLeadership Consultant - Consultant & Senior Consultant LevelsChicago, IL$90,000–$135,000 / yearWe work in small teams to develop designed experiences — think customized leadership simulations, behavioral assessments, or app-based digital learning — then we facilitate these engagements with our clients in working sessions that incorporate humor, fun, and competition; and you're the facilitator and coach who makes these experiences impactful and memorable. Within our Leadership COE, you will deepen expertise in leadership development strategy, assessment, and behavior change — while also drawing on BTS's broader areas of practice: Strategic Alignment, Business Acumen, and Sales & Marketing.