Middlesex Savings BankService Desk Technician I (On-Site) Middlesex Savings BankService Desk Technician I (On-Site)Westborough, MA$41,097–$62,682 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. Maintains user accounts per defined policy in Bank related applications (Endpoint Security, MSB360, WITS, Unity Voicemail, Microsoft 365).
Middlesex Savings BankContact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeWestborough, MA$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Middlesex Savings BankService Desk Technician I (On Site) Middlesex Savings BankService Desk Technician I (On Site)Westborough, MA$41,097–$62,682 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. Maintains user accounts per defined policy in Bank related applications (Endpoint Security, MSB360, WITS, Unity Voicemail, Microsoft 365).
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IWestborough, MAThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IWestborough, MAThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means.
Middlesex Savings BankContact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeWestborough, MA$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IMedway, MAThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IMedway, MA$37,927–$54,024 / yearThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings BankContact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeMedway, MA$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Middlesex Savings BankService Desk Technician I (On-Site) Middlesex Savings BankService Desk Technician I (On-Site)Westborough, Massachusetts$41,097–$62,682 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. Maintains user accounts per defined policy in Bank related applications (Endpoint Security, MSB360, WITS, Unity Voicemail, Microsoft 365).
Middlesex Savings BankContact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeMedway, Massachusetts$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IMedway, MassachusettsThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IMedway, Massachusetts$37,927–$54,024 / yearThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Middlesex Savings BankContact Center Specialist Trainee Middlesex Savings BankContact Center Specialist TraineeMedway, Massachusetts$36,010–$46,219 / yearActual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.