Information Technology - Helpdesk Technician Tenderloin Housing ClinicInformation Technology - Helpdesk TechnicianSan Francisco, CaliforniaMust have experience installing and troubleshooting business oriented software for PCs (including Adobe, Outlook 2019, MS Access, MS Office 2019, and QuickBooks). Must have an ability to effectively present information and respond to questions from groups of staff and managers, and to communicate highly technical information to non-technical end-users.
Rental Assistance Program Manager Tenderloin Housing ClinicRental Assistance Program ManagerSan Francisco, CaliforniaProvide crisis intervention and/or short-term case management services to clients including but not limited to accurate and timely referrals, mediating with landlords and/or their counselors/attorneys to obtain the necessary paperwork to avoid the eviction process, redirecting legal cases to the appropriate agencies and following up until the case is settled, as well as maintaining good and clear communication with clients and other governmental institutions. Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff and volunteers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Maintenance Worker Tenderloin Housing ClinicMaintenance WorkerSan Francisco, CaliforniaAdhere to compliance requirements outlined in regulatory agreements and/or other legal documents, including but not limited to the proper storage of hazardous and flammable materials. Must have a minimum of 1 year of experience in professional building maintenance, or must have demonstrated maintenance skills while working in a non-maintenance position.
Case Manager Tenderloin Housing ClinicCase ManagerSan Francisco, CaliforniaManage a caseload with an average of 25 residents [1] when the program is fully staffed (Step-Up Hotel Case Manager manages a caseload with an average of 50 residents per caseload) of formerly homeless single adults, many of whom have mental health disabilities, substance abuse issues and/or medical issues. Build an active client community and environment of support by hosting regular community events, client groups and social activities; collaborate with Case Managers, Property Management staff, and clients to maintain comprehensive community events programs at the hotels.
Supportive Housing Manager Tenderloin Housing ClinicSupportive Housing ManagerSan Francisco, CaliforniaEnsure all tenant services, including but not limited to tenant screening, lease signing, day-to-day operations, unit turnover, pest control, rent collection, rent increases, income certification, lease and behavioral management, and evictions are conducted in a supportive manner in accordance with all applicable laws, THC policies and procedures, and THC Core Values. Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Community Organizer - Code Enforcement Outreach Program Tenderloin Housing ClinicCommunity Organizer - Code Enforcement Outreach ProgramSan Francisco, CaliforniaOversee and train client volunteers, called Code Enforcement Outreach Workers, in outreaching and door-knocking efforts; create and implement work plans and monitor outreach schedule. While performing the duties of this job, the employee frequently and alternatingly is required to stand; walk; sit; use hands to handle, hold, grasp, and feel; reach with hands and arms; talk; and hear.
Supportive Housing Manager Tenderloin Housing ClinicSupportive Housing ManagerSan Francisco, CaliforniaEnsure all tenant services, including but not limited to tenant screening, lease signing, day-to-day operations, unit turnover, pest control, rent collection, rent increases, income certification, lease and behavioral management, and evictions are conducted in a supportive manner in accordance with all applicable laws, THC policies and procedures, and THC Core Values. Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Rental Assistance Program Manager Tenderloin Housing ClinicRental Assistance Program ManagerSan Francisco, CaliforniaProvide crisis intervention and/or short-term case management services to clients including but not limited to accurate and timely referrals, mediating with landlords and/or their counselors/attorneys to obtain the necessary paperwork to avoid the eviction process, redirecting legal cases to the appropriate agencies and following up until the case is settled, as well as maintaining good and clear communication with clients and other governmental institutions. Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff and volunteers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Housing Counselor Tenderloin Housing ClinicHousing CounselorSan Francisco, CaliforniaAdvocate for tenants/clients with outside agencies and landlords with regard to rental issues and general tenant/client-related matters in an effort to help the tenants/clients increase stability and retain their housing. Receive and record rental payments, disburse checks and rent receipts, and prepare Payment Plans and Housing Retention Plans in accordance with THC’s eviction prevention policy and in line with THC’s goal of increasing housing retention.
Desk Clerk Program Manager Tenderloin Housing ClinicDesk Clerk Program ManagerSan Francisco, CaliforniaMaintain schedules of all THC Desk Clerks and create a resource for and assist Supportive Housing Managers to find Desk Clerk coverage at all THC sites; including finding coverage for daily and extended Desk Clerk absences. Hold direct reports accountable for high levels of performance, teamwork, and quality customer service as well as taking steps to ensure that other managers have the resources to hold their individual staff accountable.
Senior Assistant Supportive Housing Manager Tenderloin Housing ClinicSenior Assistant Supportive Housing ManagerSan Francisco, CaliforniaAssist the SHM conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Assist in the production and submission of weekly and monthly required reports; assist in examining areas needing improvement, as well as the creation, implementation, and maintenance of solutions.
Housing Services Manager Tenderloin Housing ClinicHousing Services ManagerSan Francisco, CaliforniaCollaborate with Property Management to ensure the consistent enforcement of payment plans, Pay and Stay Stipulation Agreements, and other known payment arrangements for clients residing in THC-managed and non-THC properties, while supporting THC’s goal of maximizing housing retention. Maintain and strengthen collaborative working relationships with property managers and supportive service providers at non-THC-operated properties to promote effective communication, coordinated client services, and housing stability.
Facilities Manager Tenderloin Housing ClinicFacilities ManagerSan Francisco, CaliforniaConduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Supervise preventive, corrective, and emergency maintenance work in assigned properties to ensure timely and quality completion of all building maintenance needs.
Associate Director of Property Management Tenderloin Housing ClinicAssociate Director of Property ManagementSan Francisco, CaliforniaConduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Set expectations for and oversee the quality of property management services provided to tenants, including setting goals and objectives for Supportive Housing Managers (SHM) to improve residential buildings.
Desk Clerk Tenderloin Housing ClinicDesk ClerkSan Francisco, CaliforniaEnsure security of the hotel by utilizing video surveillance and conducting hourly rounds to monitor all entrances, common areas, and building perimeter, and swiftly respond to and appropriately report all safety issues, crises, emergencies and all other concerns. Participate in keeping the hotel interior and perimeter clean by taking trash bins in and out, sweeping lobby area, and occasionally providing minor janitorial support.
Support Service Manager Tenderloin Housing ClinicSupport Service ManagerSan Francisco, CaliforniaConduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Must have a minimum of 1 year of experience training and supervising staff, or must have 2 years of experience providing case management services with demonstrated high levels of proficiency.
Clinical Associate Director of Support Services Tenderloin Housing ClinicClinical Associate Director of Support ServicesSan Francisco, CaliforniaConduct regularly scheduled meetings, supervisions, onboarding, and trainings to motivate Support Services Managers and Case Managers for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Work closely with Support Services Managers/Case Managers to develop intervention and engagement strategies to ensure high quality, supportive, caring interactions with tenants.